Charles D.
ZERO for DELIVERY, ZERO for Customer Services
Failed to make the delivery, no response from their WhatsApp Customer Service, no response from their web-based messaging, no connection to their 888 customer service number. In reply to the vendor, the address is correct. I've had other items delivered to the address used. communication from the vendor was almost ZERO
Response from LatinFlores.comMar 17, 2026
Hello Charles Day, Thank you for your review. We sincerely regret that your order could not be delivered. We are committed to providing fresh, beautiful, and punctual flowers, understanding how important every detail is in these types of deliveries. In this case, the order was refunded because it was registered with an incorrect delivery address. We also apologize for not being able to provide you with prompt service at the time, as we experienced a high volume of requests during that period. We are constantly working to improve our processes and prevent situations like this from happening again. We will always strive to offer the best solution because our top priority is that every delivery fulfills its purpose and creates a positive experience. Thank you for your understanding and trust. Sincerely, Quality and Customer Service Team Latinflores.com