Carla
Delivered something else from what I paid for
I have used this site before and I had no issues, I used it again trusting the service/quality was gonna be the same as the first time. I was wrong. I bought a bouquet for mothers day, i picked up a beautiful red roses and lilys one which was $155 aus dls. What arrive was barely a bouquet with spotted roses and thats it. 0 love, 0 effort on making it look nice. My mother even said she had to fix it up to make it look presentable. As you can understand being overseas for important dates like this is already hard enough, because you want to share and show your love being far away. So delivering an arrangement that isn't what I paid for, and isn't even beautiful to look at, adds unnecesary frustration. The comparison pictures truly makes it look like a scam. I would never write a review like this, but this experience has made me feel really sad. I just wanted the best for my mum. I just want everyone to know you might get a good result when you order from here, but I wont be taking that chance again.
Response from LatinFlores.comOct 23, 2026
Hello Carla: Thank you for your review. We are very sorry that the arrangement you received did not meet your expectations. We are committed to delivering fresh, beautiful flowers on time, and we understand how important it is that every detail perfectly complements your gesture. That is why, whenever something does not go as planned, we strive to resolve it immediately to ensure your overall experience remains positive. In your case, it has been agreed that a new floral arrangement will be delivered. We will always find the best solution, as our top priority is ensuring that every delivery fulfills its intended purpose. We will continue to work with the same dedication to ensure that every delivery is flawless and truly reflects the significance of the occasion. Sincerely, Quality and Customer Service Team Latinflores.com