Latinfeels Reviews | Read Customer Reviews of latinfeels.com

Latinfeels Reviews | Read Customer Reviews of latinfeels.com

Latinfeels reviews

176 approved reviews, newest moderated first

Andrew G.
Aug 16, 2022
I have a question for Latinfeels
I have a question for Latinfeels. Why do you not have a monthly subscription? I have read your answers to this, and frankly your answers to this do not make sense. Also if you buy 45 credits. Why do you not get to send 45 messages? Why is it 2 cresits per message? And why is it 50 credits to watch a video? Why does it cost 10 credits to open mail? And another 10 credits to open pictures in that mail? This seems to me. The woman is being paid and doing everything they can to get you to spend money. My conclusion and thoughts of your site. It is very expensive to use and the site is a ripoff.
Response from LatinfeelsAug 16, 2022
Dear Andrew, We do not have a monthly subscription, however, you can purchase credits packages as a kind of our website currency in order to spend them on the services. Furthermore, it has no time limit compared to the subscription, so you can use it anytime you wish. We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile. The live chat works like this: after you've sent your first message to a member, you're immediately charged for 2 credits, and a timer starts. Until it hits 60 seconds, you will not be charged for this chat again (unless you send virtual gifts or photos, or view the video from the member – those are counted separately). The timer stops after 1 minute or after you or the member exit the chat. If you send another message after that, you're charged for 2 credits again, and the timer repeats. Basically, if you send 2 or more messages within less than 60 seconds apart between the first and the last ones, this will count as 1 minute and will cost you 2 credits. More than 60 seconds apart will be 2 minutes and will cost 4 credits and so far and so forth. To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. We’re here for you anytime. Please feel free to contact us via [email protected] in case of any questions. Kind Regards, LatinFeels Customer Support
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Bartosz S.
May 19, 2022
So I spent like almost $500 in 2 days
So I spent like almost $500 in 2 days? I felt something was up right from the beginning. All the woman's pictures were taken by a photographer which was weird and when you asked them if they have social media nobody new what the fuc@ that was. In this day and age everyone has social media even grandparents and little kids. Then whe you ask to video call and talk face to face none of they fuc%ing c@nts knew how. How am I going to get my money back can I call my credit card and get them to investigate it? And get them to cancel that transaction or get them to refund me? Like seriously this is bullsit and I'm really pissed I fell for this b@ll$hit
Response from LatinfeelsMay 19, 2022
Dear Bartosz, Thank you for making up such a prompt review! Let me please inform you that there is a great team who cares about your well-being on the website and that is why if you wish to use some additional features of the website there is a need to be a paid member. Also, please note that the regional partners of the members can provide them with the services of a particular photographer to help them create an attractive profile page. In addition, I would like to draw your attention to the fact that if you wish to receive the contact details of the member there is a need to use the contact exchange option. I am afraid sharing such contact details as social media accounts will be automatically blocked by the system due to the security requirements. Please, be kindly informed that in order to proceed with the refund request we suggest contacting us and providing more details to our billing team who will take care personally of your refund request. It is considered to be the best solution. And if you find the situation with the members to whom you have offered such communication suspicious please let us know the IDs of such members and provide us with the screenshots of the case. Feel free to contact us via [email protected] We are waiting for your inquiry! Best regards, Latinfeels Customer Support
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Happy T.
Jan 27, 2022
Let’s break some things down about…
Let’s break some things down about LatinFeels. I’m only gonna talk about key things that need to be mention and are of concern, 1. We all have that profiles are fake or someone catfishing or it’s a bot now they do have verification through ID (can be 2-3 forms) and social I think. But a lot of people have been giving screen shots of these Latin woman saying the same thing as other woman do so if someone asked you hey how come this or that and you decide to talk to another woman n says the exact same thing. Another thing I wanna bring up is something unusual now let’s say if you do YouTube like me and you bring it up in your conversation cause she asked you what you like to do for a hobbie n what not. And your like yea come check me out but she tells you sorry I don’t have social media?? See that’s a confusing part and could be a red flag in some scenarios if you can imagine cause 1 everyone has YouTube your telling you don’t have social media n YouTube are 2 different things. I remember there was a time where I was talking to this girl and I see her change her name I asked her like wait are you this person she says “yes” and I’m like wait so witch is your first name and nick name she explain Briefly and it was all good so I decided to ask her cause I was curious like what’s your last name cause I never knew you go by that name also she AUTOMATICALLY SAID and I quote ‘If you think your gonna find me on social media don’t bother’ I was like what? We were just having a conversation on I didn’t even know you go by another name how in the world it jump to that so quickly? 2. Is the feature to go LIVE now apparently this is in beta so ofc it’s not fully released so I think in my opinion they only drop this feature for the site is because they seen the reviews and feed back towards them. Like hey just know any woman who goes in here are real and will prove it, now I’m not gonna lie the person I was talking to went live and there were a few other woman who did to I even saw one doing laundry I was like what the fu- lol so I guess you can have some ways of proving whose real or not to an extent BUT this is where this feature they’re trying to implement is dumb founded it’s only available towards the woman and not the males? ( I hit up support about this and got some info on it) so this idea of making the males wait is stupid cause it should be open to the consumers of your site and especially to it’s not a big deal feature you know like some exclusive type stuff so when they released it the beta it should be open to both parties not just one cause than you can get some real feedback if anything goes wrong. 3. Now this is my favorite complaint that I have if your account gets taken down from guidelines it’s the stupidest thing I’ve ever seen now my account was taken down I looked into where it said I broke a term in section 9 I think not a’lot in 9 but some pretty reasonable stuff but I feel like with those certain rules in section 9 I couldn’t have done because you can’t do a-lot to break these rules on your account I do feel like terminating without at least giving the user who put there money on YOUR site a explanation and let them try to explain like hey no that’s not true etc etc etc like cmon that’s hard earn money. Another thing about that hard earn money is they do refund you if bought credits within 120 days witch is reasonable so they do understand a bit about if they were in your shoes an there account is gone now it’ll suck but I don’t know it’s because they convert the US dollar to Peso or how ever they have to process getting your money back but it said 10 days and you’ll get your refund I’m already on my 10th day where’s my money? And in 2 hrs I’ll be on my 11th day so if I just got scammed legal action can be taken into consideration just knowing 2-4 3-6 n even 7-10 business days your money don’t come at the last second it can be the busiest time for you to get a refund and you can get it the next day or so just like that but I’m already on my 10th day so if I don’t see certain amounts of money in my bank than me and this site will have an issue. 4. Last thing I wanna put out is the “More you buy the cheaper the credits” see now I feel that has some form of false advertisement when buying credits cause all your getting is the same exact discount once you buy your first pack of credits now I feel like if anything should just have memberships that’s way cheaper and a bang for your buck, cause one it’s unlimited messaging sending pics and what not and two you ain’t gotta buy more cause credits can run out in a day or so BUT you guys have to be reasonable with the prices so if I see I can get a membership for a month and it cost 25$ than no that’s a rip off let’s keep it real most dating sites have 10-15 a month for a membership that’s reasonable that’s a fair price it don’t matter if you bring the best experience if we don’t feel it’s top tier or decent/good than it’s not the best experience think about it
Response from LatinfeelsJan 27, 2022
Dear Customer, Thank you for sharing your feedback about the website. We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. However, it always depends on the person how what s/he wishes to send via chat/letters, the same as manner of communication. In addition, do not forget that we allow to use the prepared phrases (Let`s Talk option) or find them on the Internet. Nevertheless, we are sorry to hear about your situation with the member and situation with the name. Sadly, we have no email of yours to check whether there was a complaint in the system, so we would appreciate if you contact us via email [email protected] with all the details and screenshots regarding this problem, so we would check it. As the live video option didn’t prove to be popular among the users, we decided to abandon this option in the nearest future. However, this does not mean that there won’t be released any other functions that you might enjoy. We would like to bring your attention now to our payment system. It is a fact, there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. If you are an active user, you might get a set of free bonuses. In case you want to know more about it, you can contact us back at [email protected] for more information. Moreover, that is true that the bigger package you buy, the cheaper it will be. We are sorry to hear that your account has been blocked, but we do not block users without reasonable motivation. In case you consider that you have not breached the rules of our website you can also let us know about this by contacting us at [email protected]. We will review your case and revert to you with our decision on the deactivation. This is just to reaffirm that we don’t like the cases where we have to block our users, so we would appreciate if you revert to us with your feedback on this matter. We can reconsider your case or at least - we may provide you with the motivated response and clarify the situation. We appreciate all your feedback. We also hope that the provided information and our assistance, in this case, may change your opinion on our website. Best Regards, Support Team LatinFeels
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Lushy
Jan 20, 2022
Ok so here’s my thing about LatinFeels…
Ok so here’s my thing about LatinFeels no matter how many times they say verification is legit the members they have the affiliation partnerships they have I don’t feel that some of it is true. When people bring up there experience talking to someone that should be the number 1 concern for there site regardless if that person is verified didnt break guidelines or anything between those lines, if I say that the person I was talking to just kept being random in the our conversation or said something that was familiar to me in a previous chat that’s a automatic suspicion of scam.. you can’t blame anyone but yourselves when something like this happens. And I’m not gonna lie I think there are some real women on there to an extent they don’t ask me the same thing once we start talking don’t say the exact same words and ask me what the I do and what not BUT I’m still sticking to what I said before if thousands of consumers brings this to your sites attention than that’s a issue. Another thing I wanna bring up is you can get blocked and not knowing why so if you actually spend money like I did that’s so much of a waste like if you know you didn’t break any guidelines than what happen. Explain yourself explains the situation before making a move to block someone from your site I’ve spent in total about 300$ bro and you telling me I got blocked and the worst part is it’s non refundable only way you’ll get your money back is unless you’ve never spent any credits at all or and I’m just spit balling on this one you didn’t spent that certain amount when you purchased one of the packages, so if you had 300 credits and you bought n extra 45 and you didn’t spend that 45 (I think) you can get a refund I’m not sure so don’t quote me on that but yea. Overall it’s not ideal the way you guys have this set up and your neglecting the fact that there are issues this stuff exist for a reason so you can fix stuff like this is within all dating sites. And another thing you guys need customer support live chat not within settings not within the profile and it should be accessible to all cause I made an account to talk to CS and I can’t do that without spending I’ve notice that too your not slick.
Response from LatinfeelsJan 20, 2022
Dear Lushy, Thank you for taking the time to write such a prompt review! Please, be kindly informed that we carefully verify our validated members to make sure their identity is unique and these are the people you are communicating with on the website. Also, please note that members may raise some topics that are popular now and they may be similar since they are from near areas. The members on the website are real and verified. We require to see photo IDs of all our Validated Members. In case a member gives rise to our suspicion, we may take additional steps to verify the profile. Sir, if you wish to know why you were blocked you are welcome to contact our Customer Support desk and we would be glad to check why the particular member did that. Also, please note that the refund is possible in accordance with our Refund Policy. Yes, we provide the refund of unspent credits at once, however, other refund requests should be reviewed individually. If you wish to get a refund please contact us letting us know more details for your refund request. Our communication platform team takes your review into consideration and we will do all possible to be better and provide better services. Customer Support works 24/7 for you. Feel free to cotnact us via Live Chat, calls or tickets. Here is our email address to contact: [email protected] We are waiting for your inquiry! Best regards, Latinfeels Customer Support
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Bill K.
Dec 22, 2021
Scam site
Scam site. They have pictures of pretty ladies but none are willing to prove who they are and go to their own live chat. They say things like I don't want to provide you my private information until I get to know you. Well the live chat option on their very own site does not disclose any private information so that is a lie. How are you supposed to get to know them? By spending $$$$$$$$$$ on live chat where for all you know your chatting with a 400lb dude with B.O. They wont go live chat because the picture is not of the person you are communicating with but rather someone attempting to rope you into a drawn out conversation and have to enter your credit card again. Some of the girls say they are not properly dressed for live chat so you say no problem, when would be better and they will change the subject. They have about 6 girls who are frequently available on live chat and it is always the same few. Like shift work. Most times even though there are many many fake ladies online, the prettiest ones will never be on live chat. The ones that are on live chat I suspect are trained and paid to know how to pilfer suiters in that arena as well. They do have a large compilation of photos of beautiful women. So my advice, look at the pictures and keep you wallet in your pocket.
Response from LatinfeelsDec 25, 2021
Dear Bill, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. At this point, we would like to let you know that we would like the opportunity to investigate your feedback further. Could you please contact me at [email protected]? We’ll work with you to help you on the matter you reported as quickly as possible. Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every lady takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User"). Also, please be advised that we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile. Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best regards, Latinfeels Support Team
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Christian X.
Dec 8, 2021
SCAM..
SCAM...I believe the 1 star reviews,,,they are telling the truth,,! These women are selected some of them are married some are singles it really does not matter...,,money matters they get a procentage for each chat, the longer they can keep it going the better it is for their wallet... On top your being watched !!! They will block your mail adress in a second when you send it to a potential partner you like...,They control you in every move you make and you better cough up more money...They have absolute full control over you and your the paying customer...Somewhat like a psychopath storking you in the dark.,! I had the 20 credit free just to test it,,,it was gone in about 10 minutes on absolutely nothing scammer script chat,,,So you could easy burn $20 per hour !!!,,this dating site would be ripping off the whole live savings from a weak soul in just a couple of months,,!!! This company have about 15 or more dating sites with the same set up for a lot of countries,,,China,,,Latin,,Ukraine,,Russia,,Philipinnes and the list goes on, often the registration is on Cyprus which is a save heaven for phone and dating scams...There have been several tv documentaries on these topics from a number of countries... The EU and US are working on new laws that will stop these scams for good. Speed up the work please,,,let us have some clean air real soon....!
Response from LatinfeelsDec 13, 2021
Dear Christian, First of all, we would like to inform you we diligently approve all users for registration on our site. Our trusted user profiles are not approved until we confirm their identifiers and history. Our affiliate partners make sure that there are no fictitious profiles so that the user you are looking at in the profile pictures is the user you are communicating with (such profiles are marked as "Trusted User"). In addition, we try as much as possible to make sure that our trusted users are interested in communicating with other users on the platform. We need to see photo IDs of all our trusted users. If a user makes us suspicious, we can take additional measures to verify the profile, for example by asking him/her to record a video for us to identify him/her. Furthermore, we would like to let you know that any contact information is hidden in messages/mails in terms of security in order to protect our users' privacy. The Internet environment is not that secure space for sharing personal information with people you barely know. However, on our site, we have a special service that allows you to exchange contacts with the member and you can always contact us for more details. That's right that our website is more expensive than some sites, with lower prices. However, our communication platform has a number of advantages, such as verified members, we have no subscription- you decide when to make the payment or not, your control over searches and much more. In addition to these benefits, we always provide high-quality 24/7 customer support to our users. Respectful requests are handled carefully by the relevant departments (e.g. moderation, billing, technical department). This means that we have to make some expenses to maintain the same level of care for all our customers, and that is why our prices are quite reasonable with respect to the service you receive. In case you experienced any particular issue or difficulty on the website, please feel free to contact our support team heroes via [email protected] and they will gladly help you. Best regards, LatinFeels Support Team
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Michel
Sep 17, 2021
So after my second review of the lack…
So after my second review of the lack of customer service from LatinFeels.com I got this response: Dear Michel. Thank you for sharing your point of view with us. Please, note that we are open to cooperation and available for our customers 24/7. It is true our platform is quite expensive. However, our standards are high, and there are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred. If you faced any difficulties or any issues, please, contact us via XXXXX for further clarifications. However, if you place a complaint about another member who passed the verification successfully by providing a document and recording a video, you need to provide evidence of the violation that you believe has taken place. If no proof is provided, the investigation is not possible due to the fact that there is no evidence of the situation described by you and the other side of the presumed conflict may have another point of view. Hence, we are always ready to discuss any concerns you have in a reasonable and open dialog. Feel free to contact us via XXXXX Best Regards, Support Team LatinFeels As you can see they continue to ask for the same information I have submitted several time to their support web address. Seems like the left hand and the right hand don't communicate. They are simply trying to delay and redirect the conversation when the fact is they don't do anything about the fake profiles on their site, so again I encourage each of you to write reviews and tell your story, maybe one day they will pay attention,,,,but that day is not today. STAY AWAY FROM LATINFEELS; SCAM SITE!!!!!
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Ivan R.
Aug 15, 2021
Site is definitely a scam
Site is definitely a scam. All the girls are nothing less then supermodels. Not even one avarage looking girl. Whole point of the site is to make you spend. I created two profiles with a purpose to see if they are visible to each other on the site. And as I suspected they can't see each other. That suggests that all the members visible for you are the ones that get percentage of making you spend. Definitely not the site to be on.
Response from LatinfeelsAug 17, 2021
Dear Ivan, Thank you for sharing your feedback with us as we are always at your service. I hope we could clarify a few points that you have mentioned in your review. Please note that we are always ready to cooperate with our customers in case you have faced any kind of issue while using our platform. You mentioned that ladies you saw on the platform look too good. Kindly note that women are well-known for their interest to look gorgeous at any way, therefore the overwhelming majority of them hire professional photographers to have good-quality pictures. Having good-quality pictures helps them to draw attention and start a conversation. From our side, we check our female members’ profiles carefully. Firstly, in order to register, every female member takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents she attaches are valid. If any profile does not meet the requirements of the check up at any of the abovementioned stages, it gets deactivated. You have also said that you had created two profiles on the platform. Please be informed that according to our Terms of Use (para.4b), users shall not create duplicate profiles. The violation of this rule is a ground for blocking off your accounts, except for one. However, let me clarify please why you may not have seen the other profile, if you mean a female one. As it was mentioned above, each female member has to pass a few steps of verification upon creating a profile on our platform. The profile gets full access to the platform only upon passing all the verification steps. However, we will be glad to double-check the issue for you and to help you with any issue you have faced while using the platform. Please, contact our support team with more details via email [email protected], we are here for you 24/7 Best regards, LatinFeels Support team
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