Edward
Bought tickets 2 weeks in advance- No Tickets
Bought tickets 2 weeks in advance. Did not inform me of not getting tickets or confirmation till I paid for tickets. 9 hours prior to flight sent email saying could not provide tickets. To call for alternative plans/ flight . ( called at approx 1am - flight was at 10am. 1 week prior till ticket time did but answer calls for clarity and confirmation only vague email saying I wits get tickets 24 hrs before flight. Called on ticket day but no answer, after coordination with credit card company all day they sent email to refund and apologies for any inconvenience. The refund did go through. I missed a family reunion. Big lesson learned. Horrible experience- Would highly NOT recommend.



