Cassie L.
Rip off.
I didn't even finish signing up and Lark billed my I insurance company. According to my insurance company I owe $93 to Lark. When I try to log in to contact Lark it just wants me to finish putting in my address. I am very irritated that a company would bill my insurance when I never finished signing up.
Response from Lark HealthMay 28, 2024
Hi Cassie, thank you for sharing your feedback with Lark. I'm sorry to hear that this happened. I recommend that you reach out to our Customer Support team. They would love to help get this sorted out for you. This isn't the experience that we expect our members to have and we would love to get this squared away for you. Please contact our team at the webform linked below for assistance. https://support.lark.com/hc/en-us/requests/new Thank you again for sharing your feedback with Lark and our Support team is looking forward to getting to the bottom of this with you.


