Ákos D.
I have ordered two t-shirts at the same…
I have ordered two t-shirts at the same time, the ordering process and the shipment was absolutely fine. I washed both of them (normal washing with some similar other t-shirts) and unfortunately the printing on one of the t-shirt's just damaged badly (the other stayed fine), so i raised a complaint via their website. Based on the pictures the accepted the complain and immediately started to print a new t-shirt and shipped for free (i need to say that the customer service was just excellent. Thanks for that!). Unfortunately the printing on the new t-shirt's damaged again after the first wash (even if an other washing machine's used and the other clothes had no issues - as usual), but this time i don't want to ask for a replacement as it has no sense to have lot of t-shirts with bad printing. As a summary i would say that the ordering process and the customer service's excellent. The printing quality should be improved.