Lardera Coffee RoastersReviews of lardera.com

⭐ 1-Star Review for Lardera Coffee Roasters Title: Misleading Subscription, Terrible Coffee, No Real Customer Support I ordered what was advertised as a $13 sample variety pack from Lardera Coffee Roasters. Nowhere during checkout was it made clear that this initiated a recurring monthly subscription. I only discovered the ongoing charge by checking my PayPal account. I canceled the subscription through PayPal right away. When I tried to contact Lardera directly, their “online help” form refused to submit my complaint, and there was no functional way to speak to a real person. No confirmation of cancellation, no email, nothing. PayPal eventually refunded my money — thankfully. But the sample pack still showed up. I tried one of the coffees, supposedly from Costa Rica’s Tarrazu region. It was harsh, bitter, and undrinkable. A very poor roast. This feels like a low-level scam — not expensive per person, but clearly designed to pull small charges from many people using deceptive marketing and minimal accountability. Avoid this company. The product is poor and the business practices are shady at best.

Lardera promised free coffee samples for a small shipping fee. I paid the fee and was apparently sent 2 different coffee samples. When the order was marked delivered and I did not receive the product, I contacted customer service, and they checked with the delivery company, who still claimed it was delivered. I looked all around for the package again and checked at the neighbors' houses, but still didn't find it. Upon reaching out to Lardera once more, they informed me that they would not be sending a replacement or refund. They just lost my business over a couple samples...shame. *Update* Lardera has replied that I did not contact them until about 20 days after the package was delivered, but that is incorrect. I have email proof that I reached out to them the day after I received their confirmation and they even responded to me that same day.

A good selection of coffees, a good experience to try different varieties, processes and roasting levels

Lardera Coffee is my go to coffee roaster. The coffee quality is always tops notch, the flavor profiles are always spot on and they have some uniquely processed coffee that is hard to find sometimes. I am a big fan and often order coffee from them and have never been disappointed !!!

Lardera is an excellent coffee roastery. I have tried all their beans and am a big fan of all of them. And I’m a picky coffee drinker. They are fast with customer service, too.

I ordered 2 6-ounce bags, but I got 1 6 ounce and 1 2 ounce. When I emailed them about the matter with pictures this is what I got for a reply. Our goal is to provide you with the freshest product possible. Sometimes, this means filling larger sizes with small pouches. Please do keep in mind we do not yet make an 18oz/16oz pouch for our coffee, so these items will always be filled with smaller pouches. This helps keep your coffee fresher longer, too! There were not 6 ounces in that 2-ounce bag. Plus, they did not refund the difference. so, I paid the price of a 6-ounce for a 2-ounce... And to be honest the coffee is not ALL THAT!! BUYER BEWARE!!

I had never before used a hand-grinder to prepare coffee, but for my birthday, I decided to give it a go and order the Chestnut C2 Max Grinder. It was a bit of a learning curve for me, but Lardera’s Customer Service team provided A+ assistance! They seriously went above and beyond to answer my questions and walk me through the process of assembly and fine-tuning the grind. I also enjoyed the “Castillo Washed” beans I tried. Will definitely shop from them again. Thanks, Lardera!

It was discovery of a year! Being a coffee connoisseur, I was pleasantly surprised by both the quality and nuances Lardera had to offer. Many varieties and detailed explanation of coffee origin, processing, roasting. Very easy to use their website and to place an order. I bought samples to try and decide which variety I liked to brew. Have to mention that packaging and shipment rate were great, no problems with my order. Highly recommended!