James
Genuine Customer Service
Unfortunately, the battery I received was faulty. In trying to resolve, the company were very good with their communications (emails, phone calls and advice). After exploring all of the corrective options that were available, the final conclusion was that the battery was faulty. Without further question, I was offered a full refund to my credit card account - this was received within 2-days.
Response from Laptop Battery ShopFeb 13, 2023
Thank you so much for your confidence in us. All our orders are guaranteed. Please rest assured.

