Jessica J.
If I could’ve given zero stars, I would’ve!
I gave this a 5 star in hopes of pushing it to the top.. I have ordered the black julianna TWO times and never received them. The 1st time, after 10 weeks, I asked for a complete different pair bc it was taking so long. At that time the website said 6-10 weeks. THIS time I ordered them in MARCH! And still, no sandals at the end of august. Not only that but I have emailed over and over with no response. Today I opened my email and there was a gift card for the price of the sandal, not including the shipping that I already paid. No explanation or apology… no offer of a REFUND, just a e-gift certificate for the price of the sandal only. Do not support this company if you care about being treated right or ever seeing the product! Laperlamx, I fully support small business and wanted to support yours, however, you do not take care of your customers or make things right when it’s wrong on your behalf. I will no longer support you and I will never share your company again with another person. I’ve tried to have grace with you in my emails to you and the e-gift without even an apology has completely turned me out, sis. Step it up, or get out of retail.