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LanguageLine Solutions (languageline.com) has 63 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Sng M.
This company is a joke,Modern slavery.They have no interest in interpreters ,you get no pay rise when all the prices go up.You log on support requests nobody gets back to you (Why call it “Support requests “?)Its ok to have a little experience about the with this company but on the long run do not consider working for this company.They make massive amounts money and give you a peanuts.
Ha
They use you until they need you. When they are in need of interpreters they are so nice to you but when they don't need you, they find any excuse they can find to sack you. It doesn't matter where you live they expect you to take calls from all over the world but when it comes to where the interpreter should be you can be in only one place.
George
I have been working for Languageline Solutions for several years.Honestly I don’t know how I managed to put up with inhumane treatment by the company.Call volume is so high you are scheduled to take back to back calls with no bathroom break for almost 3 hours!Pay is unreasonable for the work you have to do.Medical Terminology( you must know very well otherwise you get complaints and warning letter),FEMA,Insurance….Out of thousands of calls if you get 1 eccentric ,nuts and crazy person complaining you,you will get a warning letter even though it’s not your fault!Their motto is “ Customers are ALWAYS RIGHT AND NEVER WRONG 😑” be prepared to be treated with No respect and rude and unreasonable expectations!Run this is an inhumane job and I feel my mental and emotional health is abused by the “ couching supervisor “
Andrea P.
I'm a new interpreter at this company and I needed some assistance, I have been leaving voicemails a week now, no one has ever answered the helpline or called back. I worked for another interpreter company for over 5 years and never ever had an unanswered call or enquiry. This company don't offer any, and I mean any support or help for their interpreters. Feel sad as I loved my job but it looks like I gonna have to say goodbye. 😔
Anna L.
This place can only be called one thing: SCAM. They CLAIM they'll "train" you as a "medical interpreter", that's NOT what they'll do...what they WILL actually do is force you to act as a 911 representative and basically pose as a doctor when you're not, they believe just making you memorize a bunch of "medical terms" and being "ULTRA" nice to the "clients" and customers is more than enough, and they'll repeat over and over again how you cannot make mistakes or break their ridiculous "privacy protocols" of you'll get "legally processed and sanctioned" for it, and of course you're on your own. That's just a scam, end of story. No amount of money is worth any of this :/
Magdalena M.
Very rude, they treat people like a slaves. This company is abusing their workers, modern slavery. Please do not use their servises. They do not care about the interpreters at all.
Sarah T.
Poor experience, I was in a call with a representative from central america the girl was about to cry and when I asked her where did she get her certification from she told me she was in a 4 weeks training I have to confirm they partner with call center who does not fill the standards and mistreat their employees is not their fault is yours for your model of business I’m canceling my account as the manager of this hospital we believe in the improvement of our personnel and patients just please dont fire that poor girl
imad M.
slavery work.
