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Language International (languageinternational.com) has 281 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
languageinternational.com
Website
languageinternational.com
Category
Activities & Tours
Location
Cambridge, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 6% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
It is incredibly irresponsible not to respond promptly. After payment, we cannot get a prompt response. People work hard to earn and save money, and this makes the process doubtful. I will contact your system with my co-worker and block you as a scammer!!! Why don't you answer emails after payment? Before payment, you were responding promptly!!
Response from Language InternationalJun 11, 2024
Dear Beyhan,
I’m very sorry to hear that you didn’t receive prompt responses from us. This is definitely a disappointment. Our student advisors endeavor to respond within 24 hours, but during our high season, which is our busiest time of the year, both we and our partner schools experience delays. Please be assured that we reply to every single email as quickly as possible.
I see that my colleagues wrote to you on May 27 and June 1. We want each booking with us to be perfect, and it seems we’ve missed the mark here.
Additionally, our finance team has authorized your refund. You should have received an email with the refund confirmation. Please check your spam folder if you haven’t seen it, and contact us if you need it resent.
We understand how inconvenient it is to wait for a response. As an apology, you will receive a $50 USD gift certificate, applicable to your next booking with us for any course of 4 weeks or longer, anywhere in the world.
Please don’t hesitate to reach out anytime you have a concern. It is the best way we can improve. I’m at your service if you need anything further.
JG
Jesus Garcia P.
Very broad selection of language courses
Very broad selection of language courses, almost any language in any country. My student advisor was very helpful as link with the language school where the course before my arrival, making sure everything was going well.
TV
Tiziano V.
My wife and I took a two-week German…
My wife and I took a two-week German course in Munich three weeks ago and had a wonderful experience both with the teachers as well as with the staff at the did deutsch-Institut München.
The teachers were excellent and the staff were friendly and efficient.
NA
Nate
This company is unethical
I took one of their Spanish courses in Mexico. Something I was really looking forward to, but was let down massively. Whilst the Spanish lessons were not bad, they were certainly intense. I had one teacher who seemed to get a little frustrated if I wasn't understanding something fully; he seemed to lack patience, so, that wasn't great. The lessons were quite boring, and the School did not offer any extra curricula activities. Overall, the experience was boring. I paid a significant amount for the lessons and accommodation. I did not get value for money, particularly with the accommodation. The host family had some ridiculous rules which I was not aware of prior to signing up and making the payment. I found that I was deeply unhappy there, so I ended up moving, which was a big risk. I asked for a refund for the days I wasn't going to be staying at the host's accommodation. The host said she would give me a partial refund, which I thought was absurd because I was no longer going to be staying there. It made me feel like I was being robbed, and made me question why they were going to hold onto my money if I wasn't going to be at the accommodation. The host woman was an awful person, she tried to put me down, belittle me, and make me feel bad. She was not warm and welcoming. There were times when she also lied to me and did not provide food or provided food at a much later time than she was supposed to. This had a negative impact on my overall experience. I approached Language International about the situation and they did nothing to help me. They signposted me to the School director who was clueless on how to help me in my situation, and satisfied with giving me a partial refund. It was through Language International that I found this language course and accommodation, and when I got into a situation with it, they did nothing to help. Prior to me paying for the course, they were very attentive, but as soon as they had my money (and I came to them about an issue), it was the opposite, very unhelpful.
They also sent me somebody else's itinerary and invoice, which I thought was unprofessional. I understand that mistakes can happen, but when I pointed it out to them, they didn't own up to that mistake, which is another red flag, because I received somebody else's details/information, which makes me wonder if somebody else got mine. This is a GDPR issue.
I'm afraid that I would not recommend Language International. They have poor customer service and do not help you when you need them to.
Do business with them at your own risk.
There are several other language schools out there who conduct their business in a more ethical way.
ACTION: Please provide the email address I should use to get in touch.
Response from Language InternationalJun 11, 2024
Thank you for taking the time to share your feedback with us. I am truly sorry to hear that you are unhappy with the course and accommodation, as well as with our services.
I would like to let you know that we take student feedback very seriously. We aim to support our students thoroughly during the entire booking process: before, during and after the end of the course. Making our students happy and offering a positive immersion experience is our top priority.
As long as we are aware that the course or accommodation booked through us does not fill our students' expectations, we take action and do our best to find the most suitable solution for you.
However, we are having difficulty locating your record in our system. Could you please provide some additional details like your LI ID (found in our email exchanges as [LI# / ]), your student advisor's name, your full name, the name of the school, and the dates of your booking? We've reviewed our records for our partner schools in Mexico but found no booking under the name 'Nate'.
Please feel free to send this private information via email. We are here to help you and look forward to resolving this matter to your satisfaction.
MP
Miroslav P.
It is a SCAM
It is a SCAM. I highly descourage anyone from dealing with this organization. They will advertise much lower prices and after you make payment they will say the course actually costs way more. If you ask refund they will not reimburse the full amount and will stop communicate with you.
YB
yotam B.
We had a great experience studying in…
We had a great experience studying in this school. We are 3 friends who came for a long trip in South America and wanted to enrich our knowledge in Spanish. The staff was amazing and provided us everything we needed to become better in Spanish. Really recommend!
ND
Nicole D.
Well worth the investment!!!
This has been one of the most incredible experiences! The professors and staff are incredibly knowledgeable, supportive, and helpful. I attended 5 days of classes and my skill level was noticeably improved. They have a class for everyone whether you’re a beginner or advanced. I have committed to continuing my lessons online with my professor until I can return in the fall. This program is well worth the investment!
CQ
Caíque H.
Amazing experience
Iliana WAS AMAZING, she helped me with everything. Thank you for your service!