Lanera is listed under Decoration & Interior.
Lanera (lanera.com) has 241 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Positivity O.
Extremely disappointed in this product The pump does not work & the bottle has to be unscrewed to apply the foundation. Also a small bottle for the price! My usual foundation is BPerfect and is by far a more luxurious product. I only wish I had read all the reviews before placing an order. Sadly a complete waste of money. Please do not be mislead by there adverts 🥵
R O.
I went to the NZ site expecting to pay in NZ dollars but was charged US dollars. The product then came from China. These two reasons if I’d known would have stopped me buying the product.
Jennifer
What a scam! I was extremely unhappy with the products. Corresponding with the company trying to get a refund was extremely difficult. The company kept trying to talk me out of it. Finally I was given the instructions for sending back the products which I followed to the letter. I have sent emails trying to chase up the refund as the tracking details assured me it had arrived and had been received by the company however the company will not respond to my emails.
Carla P.
BEWARE!!!!! I placed an order today Nov, 5, 2025 on their official website! I ordered 2 bottles of foundation and got a free sponge and free shipping for $54.00 Well when I said complete transaction they charged my card for $94.00 and said my order was for 3 bottles of foundation a sponge and shipping and handling. You cant talk to customer service because they don't have a phone number. You can only email. This is by far the worst problem I have ever had ordering something online!!! They are still trying to get me to take the 3rd bottle at 50% off. I said NO!!!! BELIEVE ME, STAY AWAY FROM THIS COMPANY!!!! I DARE THEM CHARGE MY CREDIT CARD FOR SOMETHING I DIDN'T ORDER AND A DIFFERENT PRICE FROM WHAT IT WAS SUPPOSED TO BE!!!!!
John T.
The fact it is made in China is hidden. They are impossible to deal with. I have put into dispute with CC company - see how they deal with someone bigger than them!
Trish
Do not buy this product. Mine arrived not even a half full bottle! Pump action didn’t work either. I asked for a refund which they won’t give unless I return the product at my own cost to the States. They are apparently sending me a new bottle but I don’t ever want to deal with these people or buy from them again. Faulty goods should be eligible for a refund. Avoid!
Mrs B.
I so much wish I had checked this company out on Trust Pilot before wasting my money. The foundation was the wrong shade, and I’ve had no response to three emails asking how I can get the advertised replacement.
Ms Mary H.
The foundation is like a thick paste and gives the appearance of a clown ! Definitely not for old skin .
