LaneraReviews of lanera.com

Annoyed that the product is shipping from China. I don't trust skin products from China so it's a waste of money for me :-( Feel silly that I believed the marketing that they are using. Should have known it's too good to be true. Also I noticed on Trustpilot that every other negative comment is followed up by an extremely positive comment in return. As if they have a robot writing a 5 star review after your one star one. Also all of the reviews are from the US or GB? I live in the Netherlands. Doesn't any other customer live outside US or GB? This is strange, isn't it. DON"T BUY FROM THIS COMPANY.

They do not honor their stated 100% return policy. The foundation is thick, hard to apply, and settles into fine lines. Makes you look way older. I asked to return, they said use it with a moisturizing serum and a primer. I don't need all that. All they wanted to do was send another bottle. I got scammed.

I wish I'd have read comments on Trust Pilot before purchasing from Lanera. I was taken in by the Facebook reviews. It seemed like the product came from USA - it does not, it is made in China - waste of time and money returning anything as you have to pay for the return. The product does have a good coverage but is thick and drying on the skin. Lesson learned. i will never buy again!

I ordered mine over a month ago and still have not received it. Has anyone els experienced this ?

Couldn’t wait for my foundation to arrive after reading fab reviews, I was so disappointed as it really dries your skin out. I won’t bother returning after reading reviews from others saying they’re getting no response. I shall just put it down as a bad purchase.

Ordered 3 weeks ago still not arrived contacted them and message states unable to deliver to my address in uk Hope this is not a scam 😕

Very hard to get them to work with you on a return. They want you to buy another product to get the foundation to even work. It sucks the moisture out of your skin. They want you to "try it with the serum," meaning that you need to buy yet another product. Do not buy from them.

I sent an email 3 days ago to see about returning the items I bought as it does not work for me. Very thick and too hard to blend into my skin. Tried different brushes and sponges, still not luck. I have not heard back from them yet. I'm hoping the return isn't as difficult as the reviews have shown. Would love to give a positive experience, even if it's just the return.