Ellie M.
So disappointing
Ordered this after seeing Ads big mistake. I'm sure the photos they use are all photoshopped. Does not hid wrinkles or dark spots under my eyes. Total waste of money. Will stick to maybelline Dream Mousse in future.
Lanera is listed under Decoration & Interior.
Lanera (lanera.com) has 241 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Ellie M.
Ordered this after seeing Ads big mistake. I'm sure the photos they use are all photoshopped. Does not hid wrinkles or dark spots under my eyes. Total waste of money. Will stick to maybelline Dream Mousse in future.
Carol L.
The foundation took forever to arrive and when it did the bottle was almost empty. It didn't leak out in the mail because the bottle was clean. I want my money refunded but I will probably not see it. Just stay away from this site and save your money.
Alison W.
Bought 2 bottles of this foundation to try as they 100% guarantee to refund if not happy with the product. This was not for me,to thick and not suited to my skin. Have sent 5 emails to request a refund and NO reply so far....somehow I don't think I'll get one. Avoid this company, customer service is non existent. I wish I had read the reviews first and not bought this product. Waste of money !!!!
Nelly A.
I bought a couple off weeks ago 2 bottles of
Wilma H.
I order one of their products and, after a lengthy time the product came and it not have a return address in the packaging. However there was an address on the outside so that is where I returned my product and they informed me I could not get a refund, because I returned to the wrong address. Not at all happy with this company. This is my response from them when I sent my product back to them. We have reviewed your situation and need to clarify a critical detail regarding returns. The address you used to return the item is not our official return address; it is a fallback address used by USPS drivers in case of delivery issues. It is not the address where returns should be sent for received products. All returns must be sent to our official return address in California, and customers must contact us before initiating a return to ensure the correct procedures are followed, which you did not do. Since the item was sent to the wrong address without prior communication, we are unable to process a refund. Unfortunately, because the package was returned incorrectly and without authorization from us, we cannot issue a refund - as we don't have possession over the product. Hope this helps and thank you Maria from Lanera Support
Jill
AVOID THIS COMPANY Didn't like foundation and asked to return under the 30 day money back guarantee. Messages went back and forth, they wanted to offer me a different shade. Eventually, they agreed to a refund if I sent it back. As I purchased on a UK website, I assumed it would be returned to a UK address. NO, return address is California! Avoid at all costs.
Mary T.
I have been trying to get a hold of anyone to talk to about my order.It was spilled out of the bottle when I got it,took pics like they asked,nothing!!!!.On top of that it was awful.Very thick and the color was way off.Do not buy,run fast away
Sandy Prout M.
This was like pancake make up for a play. It might work to cover blemishes and dark spots, but the color was way off. Don’t buy it!