LandlordStationReviews of landlordstation.com

Response from LandlordStationOct 10, 2017

Hello, Keith! I'm sorry that you didn't receive the email that was sent to let you know that the report was ready. I double checked our system and I do show that it was sent out. For any future orders, I would suggest that you whitelist the email [email protected] to make sure those emails are not filtered to spam.

Response from LandlordStationSep 15, 2017

Hello, Alice! I do apologize, but as Trans Union raises their prices, we are obligated to raise ours as well. We do try to provide options for our customers so that you can get the most for your money. The bulk screening credits that you mentioned are some of our best savings and those do not expire. They are available in your account until you're ready to use them.

Response from LandlordStationAug 29, 2017

Hello, Trudy! Criminal records are not necessarily kept by a person's SSN, so there is a possibility that they may be returned in error. Because of this LandlordStation will send a request back to Trans Union to have them do a deeper search (at no extra charge, of course) to manually verify those criminal reports and provide either a clearance letter or confirmation letter. We put your report into a pending status while we wait for this and send an email to let you know that there are potentially erroneous criminal records attached to the file and that we have requested further research to be done. Once that research has been completed you receive an email letting you know that the screening is ready in full. If any of those records were returned in error the first time, they are cleared off the screening so that you have the most accurate information available to us. I do apologize if there was any misunderstanding about this. If you have any further questions, please feel free to reach out to us at our email [email protected], by phone at 866.613.7773, or via our live chat at www.landlordstation.com and we would be happy to explain anything further.