S P P R.
I ordered a shampoo that did not live…
I ordered a shampoo that did not live up to its description or expectation. When I called customer service to ask about how to return the item I used once (spoke w/Tara) I was advised they DO NOT take returns. This was my first order and will def. be my last.
Response from LaLa DaisyAug 14, 2020
We're sorry that you did not like the product that you purchased. After reviewing this matter, I see that we followed the stated return policies that are clearly posted on our website. We do not accept returns on products that have been used. This is an industry-standard policy used by most eCommerce beauty product websites.

