Virtal GuitarReviews of lajerrio.com

Pas de retour possible car frais de retour aussi cher que le bijou lui même Svp irrespectueux sans donner de réelles solutions sauf un code de réduction pour un nouvel achat Je déconseille fortement Preuve par mail a l appuie

I ordered from this company before I saw the negative reviews, so I was a bit worried. Shipping time was slightly longer than expected, but the actual product was amazing value for money, it legitimately looks like a ring three times the price. The engraving was a lovely touch, nice and discreet, and the customer service was good and replied immediately when I wanted to change the engraving after I had ordered, and also when I enquired about shipping.

In the picture the ring looks great, bought it off a .co.uk site and paid in £, it said the item was instock. Due to sensitivity with time I paid for the 4-8 day shipping given I thought it was coming from the UK, I assumed I'd have plenty of time. The ring shipped 9 days after ordering from China. Even with business days and faster shipping I assumed it would be in just in time. Maybe the day of. However, now I still have no ring. Shipping today said it arrived at its destination country, current the tracker said the Netherlands which is not Ireland. I'm disappointed and upset given the extra spend and the lack of a ring for the vow renewal I was supposed to have tomorrow. There is absolutely no clarity on the turnaround times or locations. I should have bought off an etsy supplier like I thought about but due to the US location I didn't think I'd get in time. There needs to be clarity on this site. It's unfair and misleading.

Absolutely avoid at all costs! Ordered matching rings for me and my girlfriend for her 21st birthday present a month in advance to make sure they arrived in time due to engravings and have had nothing show up. Was told it had been dispatched and was a sent a link to track it which never worked, would always say the location was unknown. Got in contact with customer service and they said there was nothing they could do and they werent able to track it either so told to just wait for it to arrive! Will be fighting for my full refund and only wished I had checked the reviews properly before ordering. Don’t make the same mistake as I did!

Malgré une Première commande reçue et satisfaite. Deuxième commande, somme encaissée le 23 septembre, toujours rien reçu à ce jour. Dois je m'inquiéter, la suite le dira. Impossible de les joindre. Aucun numéro de tel, et impossible de leur envoyer une réclamation... Suite (le 9 sept) : à la suite de cet avis, j'ai reçu un mail hier me disant que la commande était en cours de livraison. Normalement avec les 20 euros de frais de port que j'ai payé, cela devrait encore mettre 4 à 6 jours. Nous verrons bien !!! Aujourd'hui le 17 octobre, toujours pas reçu ma commande. Cela va faire 1 mois qu'ils ont encaissé.... Le 18 octobre. Commande RECUE. Toujours satisfaite du modèle, maintenant, le temps dira si la qualité est là. A ce jour, ça fait son effet...

Terrible service I have a 1 warranty and a faulty ring and all correspondence is blocked bad quality and very bad company.. take your money and run is their policy STAY CLEAR OF THEM

Horrible . I have ordered 3 rings they send me one and not sending the rest . They keep giving me the first ring tracking number that I received and when I send them the rest they don’t want to help me .I have send them all the order numbers and he emailing me is a lot of order numbers , yes because you owe me two as I bought 3 . I paid over £350 and they are not sending my rings. Except one . Don’t buy from them . Big mistake I will be sharing their email to me so you all see how they treating me . They kind of mental torturing me. I will up date you .

I ordered two rings from these people weeks ago spending over 100 pou days and still have not got items. I went on website to track my item and it is saying there is nothing to track. I needed to reset password to check order status and still no confirmation email. I tried to chat to somebody no response. I'm starting to think I got scammed and if I did I will take it up with my bank.