Adelaida G.
STAY AWAY FROM THIS "SMALL FAMILY"…
STAY AWAY FROM THIS "SMALL FAMILY" BUSINESS. They are liars and thieves, criminals actually. So, their website has FAQs and one of the questions is "what it I dont like the jewelry" and they claim they have a 30 day refund policy with no questions asked and no hassles. This is FAR from the truth. They will absolutely ask the same ridiculous question over and over and give you horrible offers. When I first sent an email that I didnt like their merchandise (because it was cheap trash FROM CHINA) they offered me 10% refund, then they offered me 20% refund, then 30% and 50%. I persistently said I would like to return their product and get a full refund and opened a case with PAYPAL. What did they do? They tried to scam me by requesting I cancel my chargeback with PayPal so they can refund me fully. I asked for instructions where to send their temu/shein items, they responded that I didnt need to send it back. If it is worth so much, why wouldnt you want the unopened, unused items back? But wait, there's more. I called PayPal and asked if I should cancel the chargeback and they said absolutely not because once I canceled my claim, I couldnt reopen it and they would have no incentive to refund my money. So they think you are stupid and try to trick you that way. I am waiting for my full refund and dont need their cheap, falsely advertised jewelry. Save yourself the headache and HASSLE given by these criminals and shop elsewhere and ALWAYS use a credit card, preferably PayPal.




