LA Garden Supply + HydroReviews of lagardensupply.com

First order from this company and I only received 1 of 4 items at delivery.

My first order came missing an item (worm castings). Then my second order came, also missing an item (Cal-Mag Plus). There was no indication of back-ordered items, no paperwork with the arriving items.... so we were left with every indication that we were shorted items..... I called, but there is only a voice message, saying you should go to the website and use the chat feature. I tried three different times, but the chat messages are not answered right away. I waited about three hours each time to get a response. As soon as you bump any other button or click away, you have to start all over...... waiting, to finally be "first in line" again...... then finally getting a new tech support person altogether, again, then being asked to repeat all the same details of the order and of my personal info and of the problem (three different times, to three different tech support persons)...... you know my time is valuable too.... I work full time..... how do you think I had the money to spend at your online store? It's been about a week and a half now...... support exchanged emails with me on Friday, and promises were made that the support agent would check into why my orders were BOTH sent incomplete, but I am home from work now..... it is 8:41 PM, nobody has bothered to email me to give me any other info on my missing (defrauded?) items. I would suggest passing over this company. It's looking like I might have to file reports with my bank, and maybe even with the police, in order to get the items that I paid for and not totally just get ripped off. :( Not how I want to spend my evening.

I needed a nutrient for my grow, so I searched for the quickest, cheapest, & easiest! A week into my purchase I didn’t receive and tracking number nor did I receive an email giving me a eta of the nutrient I had already paid for. I sent an email and NATHAN from La Garden Supply responded and couldn’t help me in any way, and didn’t seem to care about my order at all soo thinkk before you try to order u might not receive anything. I am currently asking for a refund and have to go elsewhere while my plants are starving haha have a good day though !

Never received product and the people who run office were rude and lied and never gave my money back.

I ordered 16 pots in 2 different sizes 6 of them were 3 gallon or supposed to be 3 gallons anyways. When I receive they were more like 1to 1.5 gallon pots and they even say 3 gallon on the bottom of them but they are far from 3 gallon pots. The other 10 pots were square pots and when I receive them most of them were cracked and broken.i won't be ordering from them again and I suggest you don't order from them either

I ordered 60 X 5 Gallon planting pots. LA Garden Supply sent me 60 X 3.5 Gallon planting pots. I’ve been waiting for almost a week to find out how I can return them.

Only got half of my already time sensitive order after they waited multiple days to ship. I can deal with the wait and still give a good review if it’s all there but missing product is unacceptable.

No better than my last review, I still haven’t heard a word from Lagarden. I best cancel my credit card card before it goes over the 30 day limit!