LaeyiReviews of laeyi.com

I ordered a dress after seeing they advertised “easy returns”. When I received the dress, it was poorer quality than expected and didn’t fit well. I have gone back and forth with customer service through 10-15 emails asking how I can return the item and they refuse to provide a method for returns. They have offered various discounts from $8-$26, but refuse to issue a return. I found this company to be unethical, and would highly recommend avoiding purchasing anything from here. If false advertising isn’t enough of a deterrent, when they sent the email asking for a review, it only allows you to write one of you select that you were ‘happy’ with the service. If you select ‘unhappy’ it won’t let you write a review.

My first order was fantastic and exactly as expected. The second order was not as expected. Two of the three items were more t-shirts than sweaters, possibly my own fault for not reading carefully enough. I'm keeping everything, but will be much more careful with future orders

The dresses I ordered were beautiful and well made. I had to return one for sizing and they were very helpful and got back to me right away!

Great service, beautiful dress!

All the shirts I ordered are nice for the price

Timely delivery. Good material. Great fit. True to size. I feel good wearing the dresses and got compliments too. Definitely a good buy!

Company advertised FREE returns, but when you "request" to exchange or return they just tell you you need to pay pal them extra money for them to ship you. They may offer a minimal "compensation" but REFUSE to return the item. It is SO incredibly misleading. I have been back and forth with them for days but they wont help and honor their ad.

Received the dress after some delays, received quick and efficient support, the dress is beautiful and what I expected but a bit large (S) for 1,65m and 55Kg, particularly on the chest. I hope I can still wear it. The delays seem justified when considering the brand does not use intermediaries.