LadystrategistReviews of ladystrategist.com

I would give a zero star, however, this is not an option. I have been a customer of Ladystrategist.com for over a year. Up until now, I was happy. THEN, I couldn't get into my account. I looked at my account settings as saw that I was not automatically renewed, so I though, well, ok, I'll just purchase again. After that--I was billed for the account renewal. Now I had 2 accounts. I email, email, and emailed requesting a refund on the second account. NOTHING. AND I can't access my original account. I am BEYOND FRUSTRATED. I even tried calling phone numbers associated with this account. Nothing. This is such poor business practice. I truly like and have used the templates, and find them helpful for my business. However, I will never recommend this business to anyone. I would very much like to either access my account or receive a full refund.

Bought a few bundles worth $74 in 2021, wanted to access it recently and it's no longer available. Texted, emailed and facebook messaged Lady Strategist but there wasn't a single reply. Honestly quite disappointed as I considered purchasing more products. Hopefully someone gets back to me ASAP and their email bounced back when I emailed. Truly a bit crazy how they are unreachable or uncontactable at all.

I wish I had read reviews on this company before engaging with them. I tried on several attempts to contact them regarding a charge for a renewed subscription that I did not authorise without success. I then cancelled my subscription via PayPal on the same day they charged me for the unauthorised renewed description, and lodged a dispute with PayPal. Responses from the company via the PayPal system were just shy of sounding like a templated generic response. The final message was to the effect of ‘sorry all sales are final’. If I could give a zero rating, I would. I cannot comment on the infographic products as I actually cancelled after the free trial period but was charged for the 1st year. Never opened any emails after the trial as I found the infographics simplistic and unimaginable.

This company is horrible! Refuses to stand by their word and communication is terrible! I would not recommend them even on my death bed, I’ve been trying to get a refund since March and in April they said they would refund me and never did. Now they act like they are slow and don’t remember the communication. Do not work with them because I’m sure they have great templates but customer service is horrible!!

My experience with LadyStrategist : I never got to see their templates after I purchased a small USD$64 package and was charged instead AUD$401 for an annual subscription. I immediately contacted Ladystrategist who agreed to fix the problem. After stalling for several weeks, they came back to me saying the error was mine and no refund would be forthcoming. I successfully fought the charge with my bank by providing proof that I was incorrectly charged, and the bank refunded my money, but that took several months. 12 months later, this merchant has just attempted to charge me for another years subscription at AUD $441. Lucky my banks fraud department was on the ball and declined the charge.

I have been using Ladystrategist for a while now. I love that she keeps up with the trends, so I'm always current with my post. The templates are easy to manipulate into your style and brand. I highly recommend using Ladystrategist!

So impressed by the quality, creatively, and (surprised by the) quantity of template designs I received. THANK YOU SO MUCH! Your work will save me so much time in planning my weekly social media posts.

I rarely buy something right away. I purchased your templates straight away & integrated them immediately. Thank you so much! Beautiful templates, awesome job! 🌟 More than well done! I love ❤️ the templates! I am only starting out on Instagram & this is already helping me big time! Looking forward to connecting more with you & your great work!