LadystrategistReviews of ladystrategist.com

Scam, "life long access" turns out to be couple of month access, then no subscription in the account and no customer service responding since months.

1 star, due to the fact 0 stars aren't an option. Charged for renewal, requested refund within 10 minutes of charge being pushed through- ALL links on bottom of invoice receipt link to a dead customer service email, a dead domain(apparently a new one has been established) & a dead contact form. The forms and canva templates are gorgeous and that's how they hook unsuspecting customers but the customer support and response time is significantly lacking, fine print unavailable until after your card has been charged and then tough luck- good luck getting it cancelled too. Assitance from PayPal is also a dead end as they (" Lady") will embellish the truth, supply a gorgeous but non working website link and pretty legalese. Avoid the headache and search your friend list or Fivver for someone to assit in all your Canva template needs- your business and wallet will be thankful!

I requested a refund immediately after being charged for the annual re-subscription on 11th March that I did not plan to use. I sent two emails straight away—within 10 minutes of the charge—but haven’t received any response. Very disappointing. I do not recommend!

Contacted several times for a refund but no response offer clearly stated 7 day money back guarantee but everyone from customer service simply ignored the 3+ emails.

I have been a client two years ago (2022). Then, I have decided not to renew my subscription (more than 350$). Despite my cancelation they charged me for 2023. They took 15 days to reply and refund. Now in 2024, the charged me AGAIN more than 350$ and NO response on instagram, no response by email. This girl is a thief!!! DO NOT BUY FROM HER. Same templates are free of charge on canva!!!

Don't join the membership! If I could, I would give zero stars to forewarn people. Like others, I have tried endless times (at least eight times) to contact the business. This is to get a refund for a quarterly debit (from February 24) on an already cancelled membership (November 23). For over $120. It's basically fraud, as I can't get into the membership given it was cancelled (by Lady Strategist on my request) and yet I've been charged for access. My emails have been ignored ever since I attached the invoice showing the debit. The response below means nothing! All I want is a refund on a cancelled membership, yet the business refers to me emailing about accessing my account. I'm not in the membership and nor do I want to be. I just want a refund for money that shouldn't have been debited from me.

I also would give a 0 star No access No refund Charged when I shouldn’t have been No communication Absolute disgrace

I would give a zero star, however, this is not an option. I have been a customer of Ladystrategist.com for over a year. Up until now, I was happy. THEN, I couldn't get into my account. I looked at my account settings as saw that I was not automatically renewed, so I though, well, ok, I'll just purchase again. After that--I was billed for the account renewal. Now I had 2 accounts. I email, email, and emailed requesting a refund on the second account. NOTHING. AND I can't access my original account. I am BEYOND FRUSTRATED. I even tried calling phone numbers associated with this account. Nothing. This is such poor business practice. I truly like and have used the templates, and find them helpful for my business. However, I will never recommend this business to anyone. I would very much like to either access my account or receive a full refund.