LadypromdressReviews of ladypromdress.com

I ordered a prom dress for my daughter. I provided her measurements at their request. We received the dress, it’s huge and can’t be altered. I contacted the company and they will not accept returns. DO NOT SHOP FROM THIS WEBSITE.

SCAM! After ordering and paying over $200 for my daughter's prom dress, a guy named Danny emailed me asking if I wanted custom alterations. I answered Yes, even though I answered No on the site. He then asked me to send fee to their PayPal email which was a personal email. I knew it was a scam because no company will ask you to pay offsite!!! I then advised that I didn't want any special alterations . He never responded. I've sent three emails. No response. I've asked for a phone number, no response. I asked for a refund, no response. I should've know it was a scam because they claimed to be able to have my daughter's dress available in less than a week when their site clearly says 12-15 days just to make it. Then their ass are all the way in Hong Kong. Had I known it was a Chinese site, I wouldn't have ordered. Please do not buy from here. My daughters prom is in 7 Days and I have No dress

My daughter ordered a wedding dress nievely from this website. Shortly after we received an email asking for more money to have it custom made, we declined and said we would have it altered in the UK. Several weeks past and no dress, after multiple emails I received a DHL tracking number but no dress, contacted DHL and told it was a tracking assignment number but hadn't been dispatched, finally after several weeks the dress arrived and was not the right dress or the size we requested. Contacted lady prom and told could we measure it and they would check against our supplied custom sizes (that we didn't give and declined), various back and forth emails claiming we did and if we returned it via USPS and declared it as 2nd hand clothes we could have a refund minus the 75% of the cost and minus the 60 Gbp postage they charged! We declined and claimed back from the credit card company, we are still receiving threatening emails claiming we are facing legal action and arbitration from their bank including on Christmas Day, we have made the dress available for collection but they are not interested, please please please avoid this company at all costs, they appear genuine online, the reviews are fake and they are some backstreet Chinese based wholesaler nothing more. Beware....

I ordered my wedding dress from this company had it custom made an the associate Danny was amazing.Communication during process was exceptional .The dress is absolutly stunning an quality was far beyond my expectations! I highly recommend them an being custom made time was dead on what they quoted too!! Thank you lady prom dress for making my day special!!!

I needed a wedding dress and I was pressed for time. I searched through their website for reviews and it had great ones that included pictures of people who purchased from the website wearing their dresses, so I ordered my dress. As time passed I noticed that there are two different order processing timeframes given on the website so I freaked out a little. I communicated with the person who took my measurements and was asked to send money for a rush order through PayPal. I freaked out, even more, when PayPal refused to accept the transaction (it was a regular gmail account and not their company account which looked fishy combined with the language barrier I encountered), and when I read loads of negative reviews on various websites. HOWEVER, when I communicated my worry that the dress won't be here on time, they acted really fast. They sent the dress via express DHL service anyway and I got it a few days before my wedding day-enough time to steam out all of those wrinkles! It was very well made, with quality fabric and perfect stitching, and felt more 'weddingy' than I expected. It fit perfectly! I try to keep in mind that people go online to complain, but forget to leave a good review from time to time... So I hope this helps someone.

So happy!!!!!!! I was scared at 1st but I am so pleased with my dress. The material used was worthy of the event. Fits like a glove and did I say beautiful. I will definitely buy here again... Thank you lady prom dress !!!! .

This is SCAM company. I spend over $200.00 on a dress and then they tried to get me to send more money to a random PayPal account with a Gmail email address. I tried to cancel my order and they wouldn't accept the cancellation and refused to refund my money but I never got a dress. NOT NOT TRUST THIS SITE!

Ordered dress and it came back before the time expected. The dress smelled new and was exactly how it was shown in the picture! I’m really happy with the results bc I was freaking out over the reviews