LBTReviews of ladyblacktie.com

My daughter found a dress in a local shop that she loved except she wanted it in red and they didn't have it. She found Lady Black Tie online and saw the exact dress she wanted. We ordered the dress on Wednesday and received it Saturday! It is beautiful, exactly what she was looking for and $60 cheaper through Lady Black Tie!! I must admit, I initially had some reservations about ordering after reading some negative reviews but I'm so glad I went forward with the purchase. The dress is exactly what she wanted, fast shipment, and easy tracking through the USPS tracking number I was provided in my confirmation email. No need to download any app. We will definitely order from this shop in the future!!

absolutely blown away with this company! I've never recieved faster shipping, quality dresses that fit perfectly!! and such a beautiful selection of dresses! ordered my dress Tuesday night and recieved it Friday morning. I have an athletic build but extremely large breasts. I fit a size 6 pants and a DDD42 on the top (not a blessing it's a curse)! it's damn near impossible to find a dress forgiving to my bust while also eccentuating my 24 inch waist and 30 inch hips. I bought the Khaleesi dress in steel blue and the Giselle dress in mustard yellow in a size ten. The Khaleesi dress was perfect in a ten because I could also adjust the waist to fit while also giving my breasts a comfortable fit (with some serious side boob action) ! as for the mustard yellow Giselle dress it is a bit tight around the bust but loose around the waist but still looks fantastic and is still comfortable. these dresses aren't stretchy so please pay close attention to the size chart.

Horrible company Ordered my prom dress 5 weeks before the event and was lied to about the shipment date repeatedly. I contacted them 2 weeks before my prom and told them I needed the dress by the event date and they promised the dress was shipping out that weekend. The dress never arrived and they stopped responding to me. At the last minute I had to buy a another dress for my prom or miss it and the worst part is that they shipped the dress after the prom and now I’m stuck with it. Stay away from this company or you will be sorry like I was . ****UPDATE: More Lies, I responded to LadyBlackTie through Trust Pilot and provided my full name with order number and never received a reply. SO DECEITFUL

Very disappointed to have received another customer’s invoice and dress. Now I have to go through the trouble of returning it (no return label) and wait for store credit to get the $140 dress I paid for. I appreciate the fast shipping, but I would have rather waited another week if it meant receiving what I ordered! Update: mistakes happen. I’ve been given a return label and my dress will be shipped today. Thank you. Excellent customer service!

Absolutely amazing quality & fast shipping! I bought my engagement dress from here and it was just perfect.

Make sure you want the dress or anything from their website before ordering. You have to pay for the return (and the dresses are heavy so $$$$ to return) and they only give you store credit. The dresses are great quality but the two I ordered are made for a specific body type. I'm athletic and have a decent figure but these still bunched and looked so unflattering. I am super disappointed and not have a $225 credit to a website I'll never buy from again.

Horrible customer service. Does not offer a full refund even when item is not listed as described. Makes you pay for shipping returns too which is like $14 dollars. Worst company I’ve ever worked with. Purchase the same dress from a different site. UPDATE: I’ve emailed the site and will update review to say whether or not they have resolved my issue. I also noticed they deleted my review of the dress with my issue on their website.

Do not purchase from Lady Black Tie (especially online). Online, they only offer a store credit, you are required to pay to have the item shipped to you (US$14) and shipped back to the merchant (CA$10). I unfortunately was not satisfied with the quality of the product. the packaging in which it arrived, the quality of the dress leads you to believe you purchased a dress for $10 on "Wish". The seams we’re not aligned, there were uneven stitching on the back of the dress causing “bumps”.