Ladder LoansReviews of ladderloans.com

Ladder Loans is easy to use and great to do business with. They make the process easy!

I tried to get a loan through Ladder Loans. I filed out the online form to get told to call them. So I call. The gal that answered seemed nice enough but when she asked if I was going to use the loan to consolidate debt I said all I am looking for is a personal loan and asked if she needed to know why I wanted it she hung up on me. My thought is that if you want to do business with someone answering a simple question would be, oh I don't know, pretty important? I would have answered her if she would have told me that they needed to know for whatever reason but she just hung up. I may be wrong but usually to do business you may actually want to keep people on the phone. I'm sure I didn't/shouldn't have offended her by asking that simple question. You really have no idea these days but I'm sure that question didn't have any offensive language but I guess it may have somehow. Sorry Ladder Loans that just felt like a big ol' middle finger from your employee and company Alex, I appreciate you reaching out. However being that I posted this review over three months ago I have long since moved on. There is no need whatsoever for me to email you. Not to be harsh but when it takes your company three months to respond what is that really saying? Again thanks for reaching out!

Fabulous company! Extremely impressed with their customer service as they made me feel valued and appreciated! They really do make you feel like family!

Ladder Loans made the process super easy and the customer service was amazing. They answered all my questions and were very helpful.

We had an emergency situation and needed a loan, Ladder Loans was very understanding, patient and most of all very transparent, that was invaluable . Staff amazing and know what they are saying.

At first I was skeptical for many reason. However, my representative, Patrick, took the time to detail and explain, along with answering any and all questions, assured me I've made the right choice to get my credit back on point. Everyone will have different experiences, I say trust your gut and do what's best for you and your credit. I'm glad I did.

Ladder loans was so easy to work with. Customer service was very helpful. They explained this so well and so quick with a response, I had to share!

I have been using Ladder Loans for a couple of years now. They have excellent service when I first initiated my loan and ensuring that I got the lowest rate. Any time I have a question about my loan, their customer service has been excellent. They answer my questions and making sure that everything has been resolved. This has been one of the better loan servicing places that I have used.