Lactation ConnectionReviews of lactationconnection.com

4.8481 reviews
Health Equipment
28720 Interstate 10 West, STE 400, Boerne, Texas

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Lactation Connection

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About Lactation Connection

Lactation Connection has been serving nursing mothers since 1993 with quality breastfeeding products and support. We offer breast pumps, replacement parts, feeding supplies and accessories pumping bras, lactation supplements and a wide variety of other breastfeeding supplies. We stock quality brands like Spectra, Ameda, Hygeia, Lansinoh, Pumpin' Pal, Motif and Evenflo. Our mission is to provide quality products to help you on your breastfeeding journey. To that end, we offer quantity discounts, low minimum free shipping as well as military, first responder, teacher and healthcare worker discounts. We also offer a lactation consultant directory and IBCLC supplies for those who help you with any breastfeeding concerns you may have. When you shop LactationConnection.com, you can be sure your products are first quality, genuine parts safe for mother and baby!

Lactation Connection (lactationconnection.com) has 481 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: lactationconnection.com
Website: lactationconnection.com
Category: Health Equipment
Location: Boerne, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About Lactation Connection

Lactation Connection (lactationconnection.com) has 481 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: lactationconnection.com
Website: lactationconnection.com
Category: Health Equipment
Location: Boerne, Texas
Listed on Five Star Index: 2026

Barrios Y.

Jul 6, 2019

I was really excited to find the…

UPDATE: Yesterday evening, I received the box in my mailbox. It had been opened, so it had tape over it. Due to the rain, the box was completely wet and coming undone. However, all the parts were inside- two sealed bags with a set of accesories each. I was relieved to finally get this despite the long delay. ORIGINAL: I was really excited to find the original Spectra accessories for a great price. I have a newborn, and I really need a second set of accesories for all my pumping before I return to work. I damaged the ones that came with the pump by accident trying to sterilize them. I received a tracking number pretty quickly after I placed the order, and it said the order would arrive between 5 to 7 days. I was okay with waiting that long. When I checked the tracking number, it said the order had been delivered to my mailbox that day. However, I never received the package. I contacted the merchant who referred me to deal with USPS. I had to file a claim with the post office, and as you can imagine this will take forever- and I have to factor in a holiday weekend to make the process even lenghtier. Bottomline, I don't have the parts that I need so much, and I'm out of my $50 and can't buy them again. I'm really a frustrated mom right now. I know it is USPS's responsibility once they're in care of the package, but I wish the seller would have offered to work with me in figuring out what happened and helping out.

Response from Lactation ConnectionJul 9, 2019

We apologize for the confusion. Since the package showed delivered, our suggestion to contact your local USPS was to coordinate with your mail carrier and locate the package quicker than we could re-ship; but as always if the package is not located, you will not have to buy the products again as we will re-ship. We urge you to contact us directly at 800-216-8151 M-F 9-3 so that we can resolve this issue. Thank you! Thank you for the update. Even though we shipped the items promptly, it sound like the box was damaged and delayed in transit. So glad the packaging inside was sealed and intact and you now have your items.