LA’BELLA offers one of the largest ranges of beauty and fashion colored contact lenses in the world, including several series. We pride ourselves on being approved for high quality and allowing you to find everything you need to complete the look you want.
LA BELLA LENSES (labellalenses.com) has 34 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
labellalenses.com
Website
labellalenses.com
Category
Vision & Hearing
Location
Milwaukie, Oregon
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 56% of reviews.
Latest
Most recent review: May 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I am extremely disappointed and frustrated with the order I received.
The contact lenses arrived without the original box and without any solution/liquid, which is completely unacceptable. This raises serious concerns about hygiene, safety, and the authenticity of the product.
Additionally, the quality of the lenses is extremely poor. They feel cheap and unreliable, and I do not feel safe using them.
The colors are also completely different from what is shown on website. The product I received does not match what was advertised at all, which is misleading and unacceptable.
This situation is very serious. Selling contact lenses in this condition can potentially put customers’ health at risk.
AK
azadeh K.
I ordered a contact lenses in 10the…
I ordered a contact lenses in 10the August2024.order number 27764
Still shows as processing . I sent emails to customer services .they dont answer at all .
This company is such a scam and it is not real.
CO
Consumer
LA BELLA Lenses(27815) is by far one of…
LA BELLA Lenses(27815) is by far one of the worst companies I have ever dealt with. I placed my order on September 6th, and today is September 14th , my order is STILL “waiting to be processed.” This is completely unacceptable, especially since I have reached out to their so-called “support” team multiple times with ZERO response.Their lack of professionalism, communication, and ability to deliver basic customer service is absolutely disgraceful. Avoid this company at all costs if you don’t want to waste your time and money. This experience has been nothing short of frustrating and disappointing. I will be taking further action if I do not receive an immediate resolution.
CE
Ceren
Professional scammers i made a lens…
Professional scammers i made a lens order my order number is #27804 and its been almost 1 and half 2 weeks i still havent recieved my order its not even been shipped out yet there not replying to my messages either on whatsapp and there not helping with my matter if my order is not shipped out im going to report this company to the hmrc so there bank can be searched and investigated there big scammers.
ET
ET
A fraud for sure
A fraud for sure, don’t buy from them and be careful. My order number was 27421. I bought a pair of lenses on the 10th of April and there has been no response since I ordered, no confirmation and no nothing. If it was not a scam they would have at least replied to the email or the many many messages I sent through instagram. They would have at least refunded me!! Even the number they give is not right and some guy answered and said that, like what kind of customer service is this? there is none. Probably the good reviews are written by them so they can keep scamming the people who don’t know. Wish I had known before ordering but I will not stop spreading this information and I won’t stop till I find you and get my money back. Please do NOT buy from them!
Response from LA BELLA LENSESMay 21, 2024
Dear Ms. Esra Taha,
Thank you for your feedback. We apologize for any inconvenience you have experienced.
Regarding your order placed on April 10th, we would like to clarify a few points. Firstly, our support team was not operating during the period you mentioned due to a religious holiday, which was clearly stated on our website. We regret that this was not noticed and that it caused concern.
Secondly, your order did arrive in Canada but was held at customs. Customs required payment of duties, which unfortunately you refused, leading to the package being destroyed as per customs policy.
Additionally, we understand that you have since filed a chargeback with your bank. This is within your rights, but please note that we strive to resolve such matters directly with our customers to ensure satisfaction.
We aim to provide clear information on our website, including notices about holidays and customs duties. We encourage all customers to review these details to avoid any misunderstandings.
We are committed to improving our service and appreciate your understanding. Should you have any further concerns or require assistance, please do not hesitate to contact us.
AH
Afnan H.
One of the best lenses i have ever…
One of the best lenses i have ever tried. It's so comfortable on the eyes n the colour is amazing. Im in love ❤️ definitely i will order again.
Response from LA BELLA LENSESApr 1, 2024
Thank you for your kind words. It means so much for us
TH
theraccoon
DO NOT ORDER FROM HERE!!
DO NOT ORDER FROM HERE!!! SCAM!!!!! NO response from customer service after shipping a faulty product. Messaged multiple times on Facebook, email, etc. (don't even try Instagram, they listed it under contact but when you try to message there, it says "this account does not accept messages" literally do not order from them. Where is the customer service? Jesus!
TS
TS
Unresponsive customer service
Hi, I received my lenses yesterday and one arrived torn. I have tried to reach out several times regarding my order via email but there is no reply. Please assist. I have emailed both info@labellalenses and support@opticano and there is no response. The instagram you provided under “Contact” does not accept messages. My order is 26644 and one of the green pixie lenses (yearly) in power -5.00 arrived torn in the vial. I sent an email with the image attached.
