LabReviews of labcorp.com

If I could give zero stars I would. The front desk is rude don’t pay any attention to you. They just stand there laughing and having a good time. But your waiting and waiting. Such a process just to draw blood.

Absolutely unprofessional! They made a mistake in my surname and didn’t provide me with the results saying that only my doctor can get them, even though I received an email via « access » to the portal, but because they couldn’t verify my identity I couldn’t have the results. My doctor is OOO and they told me that they don’t care if I need the life crucial results now , I will not receive them. Never ever go to this lab!

This is one of the worst companies I’ve ever dealt with. We have tried to update our insurance 4 times to no avail. They keep holding onto the old insurance and sending a $900 bill for a blood draw that is covered by current insurance. When I asked to speak to a supervisor, I was put on hold for 10 minutes then hung up on. Companies like this one should be forced out of business for manipulating customers.

Worst service ever. You can’t speak to a human and when you try to check in the auto checkin was down. We even knocked on the door heard people talking but they refused to answer the door. STAY AWAY FROM THIS PLACE

Just got $700 bill just for a one swab test. Where this prices are coming from. How people can afford go to a doctor and do any testing. Horrible. My insurance almost didn't cover any thing. Next time if I have any issues, I just have to stay sick. I can't afford a simple testing. This lab is so greedy.

My complaint is centered around a phlebotomist that claimed she had over 20 years drawing blood. I went into Labcorp located on Racetrack Rd in Ft walton Beach, Fl. I have never been put through such a grueling experience. She poked and prodded repeatedly in one arm saying she was having trouble getting the blood to flow so she withdrew the needle and decided to try the other arm. She found a vein running on the side of my arm and so she again thrusts the needle that she said she used a much larger needle to fill the vials required. In my 74 years of giving blood, no phlebotomist has ever hurt me to the point that my arm was shaking violently from the pain. As a matter of fact, no phlebotomist has ever made my giving blood a painful experience.She kept apologizing but there really is no excuse in how she drew the blood from my arm.I have always gone to Quest to get my blood drawn but this particular doctor wanted me to go to Labcorp. I will NEVER go back there!!!!! The arm is still throbbing and i have had to put ice on it to help with the swelling. Whoever this older lady is should be fired and has no business being a phlebotomist. I might add that my age has nothing to do with the way she drew my blood.

Customer service is terrible, the receptionist was very rude and ill-mannered to me. They gave me the results late, they don't post the results on the patient portal. I will never go back to that place. I went to the Santa Clara office. I recommend that you don't go there.

Had an appointment at 7am. Check in system down. Told to sign in. An hour later went to ask and why I’m still sitting at 8am. Was told rudely that “Im only one person”. I’ve worked in the medical field for 30+ years and I’ve never spoken to a patient the way I’ve been spoken too.