LabReviews of labcorp.com

TPCA used Labcorp, but they were organized and well-staffed, with an easy online registering program. Granted appointments were stretched out to 2-3 weeks, you at least got in on your appointment time, even if the waiting room was full! What did TPCA have that CHP run Labcorp and Labcorp facilities don't have? It must have been good organization skills. Somebody in that organization knew what they were doing! I had to wait at the labcorp run facility at John Knox for 50 minutes past my appointment time and I got there 10 minutes earlier. Now they are gone and all we have is CHP labcorp or labcorp facilities that are understaffed, employees rude because they have no control over labcorp policies, their online registration is a joke and takes a person with some computer skills to manage. Every waiting room is full of people and it matters not if you have an appointment. Only one phlebotomist to handle a crowded waiting room with children running and crying all over the place and people getting agitated over the wait time. I think TPCA should sell CHP and labcorp their program as they are not using it any more. I miss TPCA!!

I'm rating Labcorp 2800 W Mallard Creek Church Rd, Charlotte, NC 28262. Store was closed on Monday Memorial day while the website mentioned store is open and the phone message was "the party you are calling is currentrly unavailable." Not a professional store place of business. Store manager should be replaced.

I was extremely upset today at your La Mesa, CA location. I had my blood test a week ago. Your representative gave me a specimen bottle and told me that I could return at any time with the urine sample. I went back today and the person at the counter would not accept it. I was told that I needed to do it the day of the test and must contact my doctor for another referral. I am a senior citizen and had to spend $30. for an UBER (I am on a limited budget). Additionally, there was a person with one arm trying to check in. The person at the counter never bothered to help him. I called the supervisor, Viviana, of the La Mesa location and left a message. Your company needs to do a check of this location. They don't communicate well and their refusal to help seniors and the disabled is clearly evident.

my health insurance doctor sent me to this center for a saliva sample they didn't tell me the price of the saliva sample they sent me an invoice to pay for €4000 without even giving me the answers of the analysis for me the ditospiliot staff can ask me for all the documentation or here the invoice in front of me

The place is a disgrace, me as my daughter biological mother has to wait a week after her alleged father in order to get DNA results all because he paid for it and out of spite didn't write my name down. Even though I brought her in for the test, sent in copies of her birth certificate, my ID and court papers stating he has no legal rights to information on her due to a restraining order. So now while he sits with result I have to wait till court to find out because I won't get them in time. If this is how they treat biological parents that is disgusting!

The actual facilities are usually very good. The website and corporate customer service are completely useless. The website is often extremely slow. It will only load pages sometimes including, but not limited to, main page, log in, results and appointments. Another amazing waste of time is (IF) I can actually log in to MY ACCOUNT, there is a part to make appointments. After selecting an appointment (if the site is still operating) a person needs to completely enter ALL of their information manually. Why? I have an account set up that HAS ALL THIS INFORMATION ALREADY IN IT. In the last 5 years I sent 3 Help emails. The results, ignored, given bad information & today I sent an email about the site (re: see above problems) and they replied promptly stating that the email I sent it to is 'only' for technical help. I sent them back "is the site not operating correctly a technical problem?" So I write this review hoping people will use their competitors, as I will. Too much life wasted with this company that does not care about its customers.

One of the worst experiences I had so far 😪 Since the beginning of the year I have had United Health Care. I have had two labs done by my MDS. My MDS office submitted a claim with my new insurance. 2 weeks later I get a bill saying I owe an amount because my Aetna insurance denied payment? No duh I 🙄 don't have Aetna. So my mds office calls labcorp about the discrepancy labcorp says ignore the bill and a new claim will be filled. 2 weeks later I get a larger bill since I had blood work done again stating the same thing that Aetna which I don't have has denied payment. I called Labcorp myself and customer service says my MDS office has not been in touch with Labcorp which is complete bs. So I gave the rep my new insurance for the 2nd time. And they told me to waive the last lab bill and that Labcorp will process my new Insurace. Fast forward I get a third bill stating the same thing. So today I spoke to the rep and she basically told me she was sorry for the inconvenience. I asked what happened to info that was presented by my office and myself the only answer she had was sorry for inconvenience?

I recently was sent to labcorp in Decatur Tx by a Doctor. I just got a notice about what I owed extra on this particular lab work. We have Medicare A and B, plus a Medicare supplement ( not Medicare advantage). What these people charged for this lab work was OBSCENE!!!! As follows in 2025 Total. 6.300.00 in charges for this lab work. I received a bill for almost 400.00 dollars I will tell everyone I know , a stop strangers on the street to spread the word about these obscene thieves.