Samantha O.
I signed up for a class for my fire…
I signed up for a class for my fire card a couple of days ago. I have not received my zoom link and have tried to call and email and Whatsapp and use any and every way to contact the company in hopes of getting my zoom link in time for the class today at 5PM. Nothing! No responses. I am so beyond upset. I needed it to start work this week and now I am not sure what will happen. I can not believe this company isn't a scam at this point. It is 5:13 and I have called a dozen times with no answer. Very disappointing!
Response from Healthcare Fire Safety Instructors (aka HFSI)Aug 3, 2025
Hello Samantha, I am the son of Brians (owner/teacher) son. I truly am sorry that you had to go through this but I regret to inform you that my father passed away July 4th which is why you weren't able to have your class or get a response. My dad was the only person in the company and I just received his property due to him living out of the country which is why the response is so delayed. I assure you this company was not a scam and my father took a lot of pride and joy in what he did however due to your circumstances I understand why you would think so. I truly am sorry for this and sincerely hope that you were able to get your card elsewhere and everything is ok with your job. Again I truly am sorry for this.