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Subpar order communication for updates…
Subpar order communication for updates and two suspicious charges related to purchase and associated AI tracking/notification services that I had to dispute with my bank
Response from KydecoSep 7, 2026
Hi Kalyne, We just tried reaching out to you directly, as your review is quite concerning and we’d really like to get to the bottom of this as soon as possible. We have never charged customers for order tracking or notification services, so these charges do not appear to be associated with our company. We’re concerned there may be a mix-up with another company or service. Could you please give us a call or email us directly with some additional details about the charges you’re referring to? We’d like to better understand what you’re seeing. Thank you, and we look forward to hearing from you.



