Sergey
Unprofessional
I was buying a home and worked with Aleksandr Frankov and now I very deeply regret about it. It was okay from the very beginning when Frankov was getting everything he wanted from me (signatures, etc). When the closing date was moved out for 2 months or so, I decided to back out and recieve my money back since now the closing date and the contract expired. Aleksandr is doing everything he can to keep the money and not give me back anything. When I called the woman that dealt with the escrow money she said I could come and pick up my money, but what I find out the next day is that I cannot pick up my money because Aleksandr has been emailing the woman something that I am not sure about. This is my first time buying a house and I thought the realtor is the person who is supposed to support you and let you know of all the information on the house and paperwork. That was definitely NOT the case with this realtor. He tries to go around you and doesn't let you know of things that he does. Also did not give me information on the house and it turns out that the situation the house is in is completely horrible (financially). I thing that Keller Williams is a great company, but employees like these and others that I read about in the review really bring their name down. I hope Keller Williams Realty takes my review into account and checks what their realtors, agents do. This was a horrible experience, therefore would never recommend this agent AT ALL!!!




