BEVERLY P.
To whom it concerns,We are sharing this…
To whom it concerns,We are sharing this nightmare experience with whomever care to listen.First week of January 2023 we had one of the most horrific experiences of our lives with this entity Keller Williams Realty.Our agent contacted the personnel there in reference to a rental property that was available for rent,the agents/brokers there are extremely unprofessional individuals anyone could ever encounter.Again our experience. The incorrect paperwork/forms for the rental was forwarded to our agent a minimal of three(3) separate times,when our agent contacted the agents there at Keller Williams Realty for further instructions: via email and followed up by a phone call it was ignored for (72)hours then an email was sent from Keller Williams Realty stating DO not call me DO not text me period.So our agent advised us to go there so,we could speak to them directly.We get there with our agent walk into Keller Williams Realty to be greeted by a front desk person screaming for entirety of our visit.Then we asked to speak with the person who asked Not to be contacted because,that was the individual who was in communication with so we thought.They came over to us gave our agent some more incorrect paperwork,then sent an email with light yellow background with white font that was not legible to read let alone fill out speaking to us with a very demeaning tone.We attempted several times no less than 5 to ask questions and was immediately shonned and cut off mid sentence.The Keller Williams agents/brokers rudely says to us I have to go,I have to go,I have to go,at least 7 to 8 times in a row and left us without any solution.We were shocked that a company that has been around for decades could have such a horrible,non-caring,nonsupportive,dismissive, rude,unprofessional.SPEECHLESS! We would not nor could not recommend anyone who could allow agents/brokers to speak to anyone let alone another agent in the same field we thought with the same goals.The result was they? Keller Williams Realty never returned to assist us in any way,there were no apologies,we left with a very sour taste in our mouths and,suggest if you want to talk to professionals and get help DO not go to Keller Williams Realty for a rental nor for the purchase of property of any kind-Again our experience. Thank you.We are real people...




