Joanna S.
We just purchased a new home and the…
Office should have a better policy in place of removing lock box after closing. Took 3 days, probably longer had I not called.

At Keller Williams Greenville Upstate, Sarah Chingwena brings a personalized, faith-driven approach to real estate. Specializing in residential and land sales across Greenville, South Carolina, and the Lake Hartwell region, Sarah combines market expertise with a genuine commitment to serving her clients’ best interests.Grounded in the values of God, faith, family, and business, Sarah provides premium service backed by a trusted team of professionals—from experienced photographers and staging partners to client care coordinators and transaction specialists. Whether you’re listing your luxury home or purchasing land for your next vision, Sarah offers clear communication, strong negotiation, and strategic marketing tailored to your goals.With deep local insight and a heart for excellence, Sarah Chingwena is not just your REALTOR®—she’s your advocate, your guide, and your trusted resource every step of the way.
Sarah Chingwena @Keller Williams Greenville Upstate (kw.com) has 155 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 117 reviews with 1 star · Clear filters
Joanna S.
Office should have a better policy in place of removing lock box after closing. Took 3 days, probably longer had I not called.
Ashley S.
Horrible company...DO NOT use!!!! Agressive staff and customer service is below par just uggh
Azaria T.
Terrible customer service. Would recommend literally anywhere else. Wrongful termination for employee.
Kevin S.
A poor excuse for a large company. Bringing harm to one person at a time
T J.
Unprofessional and don't care about your time. They don't return phone calls, even when you have an appointment by phone scheduled at a specific time. Do business elsewhere.
Lindsey H.
I didn’t even want to put one star. My roommates and I have been renting a condo for a few years now through keller Williams and their customer service is absolute crap. They’re rude, cut you off, over charge you for every little thing! Every time I have to call (which I usually avoid doing but sometimes it is necessary) the lady is a total B!! I wish this review would get seen and they can improve their customer service but I highly doubt that’ll happen! If you can avoid anything keller William’s I WOULD!
Benzina R.
Was working with Ana Jimenez for a home and she was negligent scheduling appointments for showings on properties that were pending sale. She never communicated any changes just didn't show up and when you call her she lies and says someone is coming out and no one does. Then I called her back about an inspection and closing taking place on one of the properties she scheduled me and she hung up on me. This compaby seems really sketchy wspecially seeing all the other reviews
Kimberly S.
I had inquired about many properties in my search to buy a home. We relocated after putting in an offer on a home that ended up falling through. Our situation was bad. We were living in motels and although I obtained a good job our money was gone after 4 weeks living in motels. We had written a few offers but were outbid. Everytime I would send addresses to this realtor it was like delayed responses or she'd (REAOLA COY) take forever to get back to me or blow me off then house had 10 offers and we'd loose. Well I specifically asked about a property she said they won't take our financing. However the agent that I inquired about it to online reached out and within two days we were in escrow. REAOLA COY gets upset tells me how messed up it is and that she could have done the same thing for me and that clearly desperation got the best of me! Seriously I asked her about the property she never bothered to even call or do her job! The other agent even got us a rent back to get us out of the hotel!!! In two days we are fully in escrow and moving in on Sat to rent it until close of escrow. Horrible realtor!