KV SupplyReviews of kvsupply.com

Worst Buying Experience Ever. I ordered what said was some "In Stock" Heartgard. After a week of no shipping information I got a e-mail claiming it was on backorder. OK. So now it is 2 weeks later and on Wednesday I e-mail to ask how it is coming with no reply. Then on Thursday I call and am told they e-mailed the department that could help me and would call me back with the information before they left at 8 Pm or 10:30 Am the next day. Well believe it or not I never got that call. So on Friday (today) I call again and am told the same thing. I say " are you really going to call by 8 PM becasue I was told that yesterday." Oh yes she says. I assure you I will call you before I leave with updated information. Well it is now 8:47 and I got no call. I will be calling Monday to cancel my order and I WILL NEVER do buisness with these people again.

Placed order, never received. Contacted company by phone who informed me that they were bought out by another company and would check into my order and would phone me within 24 hours. Never heard from them again.

Since the merger, this company has gone to crap...orders that used to take 5 days to receive now take over 2 weeks. I placed an order on Oct 27th, and then cancelled it on Nov 2nd because it was taking way too long to process, and then they still billed me on Nov 5th for the order, and when I called to have them credit the $ back to me, they refused and said that they couldn't stop the order in 2 days time....seriously? So now, I have to spend my money on the shipping costs to send the order back in order to have them credit my account back....needless to say, don't order from here, they now suck, and I'll never order from here again.

KV run out of lactated ringers solution on a bag, instead it suggested to buy it on a bottle and I did so. When the product arrived it said to be used only for horses, swine , cattle and sheep only and to use it all at once on a single dose unit which I can not do for my cat because he needs 100ml twice per day. I called customer service , explained my problem , she did not even apologized in name of the company that suggested me to buy the wrong product even when KV had the history of my cats prescription . I thought Kv could give me my money back on this but she said there is nothing they can do. I lost 25$ because this company .

I tried to order prescription medication that required a prescription from my vet. After giving my credit card info it told me to click a link for instructions on how to get the prescription to them. The link did not work after many trys. The last time I clicked it my antivirus flagged that the sight was attempting to download multiple files to my device. I am now monitoring my account for fraud. I never got the medicine.

I am trying to find my order and it is not even showing up, I don't know if it went through and if i am even getting it,

I bought something that cost $6 and paid $50 for shipping, I will never use this site again. The shipping charges were not incurred from customs, perhaps you could look at not packing 4 pills into a huge box with a bunch of bags of air and that might bring your shipping costs down. It would have been sufficient to send my order in an envelope. But instead of taking some accountability and looking for a solution, your response is to blame the customer. Great customer service. Since this was my first time ordering I wasn't aware that I was paying for such a ridiculous service. I ordered from a different American website the exact same amount of the exact same product that came one day quicker and paid $8 shipping. Again, I will never use this website.

Very Show Order Sept 14 Order Number: W476006 it is now 9/28 and still no pills I emailed 5 days ago and they we check in to it well still no pill i guess there still looking HArvey