Customer
Rx service
It seems to take a little longer to get Rx approval than I think it should. When I order Rx items, KV tells me it is a delay on the part of the vet. When I call the vet, they tell me they haven't received proper requests from KV. I don't know which is right -- maybe both, or neither -- but order Rx items is always a bit of a hassle. Otherwise I am very pleased with KV and their customer service.



