Christine C.
Pleased
Very pleased with your service>
Your pet is an important member of your family and deserves the best care. At KV Supply you'll find a great selection of dog supplies, cat supplies, horse supplies and more. We're dedicated to helping your pet live a happy and healthy life.
KV Supply (kvsupply.com) has 3,567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Christine C.
Very pleased with your service>
Walter W.
I like KV because they have an excellent selection, products I can't readily find elsewhere and fair prices. I would order more often if not for their $5 handling fee. No other company I do business with charges a handling fee.
customer
Ordering iverhart max was a tedious process. My vet and the pharmacy played phone tag for a week. After calling my vet they said that KV Supply was the most difficult to deal with and even asked how much I was saving to deal with it. I ordered the same meds for my other dog the next week and the same thing happened. I got it a bit quicker though the second time.
Wendy L.
Updating my original review from 1 star to 4 stars, due to the great customer service I received from KV Supply. KV Supply responded quickly to my request and resolved the issue to my satisfaction, and I believe them when they say that they did not intentionally hide the fact that the treats were made in China. I appreciate businesses who take care of their customers, and so I will continue to purchase from KV Supply in the future. Kudos to the KV Supply customer service team! Hopefully the website team will take my feedback and post pictures of the back of each product whenever they post pictures of the front. :) **** I trusted KV Supply to sell high-quality products for dogs, so imagine my horror when I received the N-Bone Quado dental chew products and saw that they are Made In China! KV Supply only shows the front of the product package, so there was no way for me to know that these are not made in the US (or any other trustworthy country). With all the unexplained pet deaths associated with China treats, I cannot believe that I spent my hard-earned money on China-made treats via KV Supply's website. I expect pet supply companies to filter through all the bad pet products, but apparently my trust in KV Supply was mis-placed...I will never support a business that purposely hides the fact that treats are made in China. KV Supply, don't just post pictures of the front of the package, please show the back as well so the consumer can see that these treats are from China, and therefore knowledgeable, concerned pet parents such as myself do not throw money down the drain on China-made treats. These 8(!) N-Bone packages are going straight to the trash where they belong, as I don't believe any dog should eat China-made treats and risk their health.
Response from KV SupplyFeb 23, 2015
Thank you for your review with Trust pilot. Customer feedback is very important to us. I assure you we were not trying to hide anything from any of our customers. In our search area, if you type in USA our products that are stamped on their packages USA will come up in your search. If you ever have questions about a product you should call or email us and we will be happy to let whomever know whatever information we have. I believe you had sent us an email regarding a refund. Please check your emails for our response. Please let us know if you have any other questions or concerns. KV Supply
ME R.
I got five items (including 2 prescriptions) which are 25-30% more if purchased from my vet. The estimated arrival dates were Friday or Monday but they did not arrive until Wednesday. Everything was well sealed: no leakage, or breakage. The delay may have been because of the Christmas holiday, but I was surprised it was off by two days.
JOHN K.
3 or 4 months ado web site was good, now it is a problem.
Karen H.
I'm so glad that I found this site to purchase the supplements that I give my dogs. Thank You
Kim K.
Purchased a replacement door for crate, and it was delivered quickly and was the correct door!