Your pet is an important member of your family and deserves the best care. At KV Supply you'll find a great selection of dog supplies, cat supplies, horse supplies and more. We're dedicated to helping your pet live a happy and healthy life.
KV Supply (kvsupply.com) has 3,567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ryan T.
Placed an order 2 months ago, they emailed me saying the items were on delay and would be slow. Now they just cancelled my order without even notifying me at all. Terrible business model never ordering from this unprofessional company again.
John W.
This company had my order for veterinary meds that had to be cold shipped and they held it for THREE WEEKS blaming it on the bad weather that was in Texas (they are not in Texas) even though neither UPS nor FEDEX nor USPS had delays of more than one day in those places. So I ordered at another place and called to cancel and then they sent my package anyway and billed me TWO WEEKS after I cancelled it. I sent them the cancellation confirmation and they still billed me. TERRIBLE CUSTOMER SERVICE!!!!!
Brett
I ordered a fence on the 16th of July. On the 21st I received an email stating that it was back ordered. I emailed them twice with no responses. I have called during business hours several times and they are always closed. The product was never shipped. I was charged but no fence. This should be illegal. Never do business with them.
Linda A Y.
I purchased item that arrived in bubble envelope with syringes pulled apart and contents spilled and molding, I asked for a replacement. They demanded pictures, I sent pictures 3 different times and they claimed they did not get them. I finally posted a review with pictures...of course they didn't post my review nor will they give refund. I won't be doing business with this sorry company again.
Debbie S.
They need to correct their accounting and customer service, so when an order is processed the right amount is charged. My order was charged a certain amount, which I have copy of, and then they charged my credit card more than what they put on my original receipt. Then they added full shipping charge of 4.99 which is not what was advertised on their site, so then they had to credit me for that difference less the amount they added to my original order. But they still didnt get it right and so my order was still wrong. Fix your issues in accounting and your customers will keep coming back, leave the way they are and we wont be back. Word of mouth can kill any business. You dont deserve the one star I gave you.
Caitlyn
Our dog requires medicine for a pretty serious liver issue. We had it set to ship on October 7th. It is now October 28th and we haven't received it and are running VERY low on a critical medicine that is difficult to get locally. We received an email last night that it was still pending. I called this morning to check on the order and was told that they are no longer shipping to California or Maine. This was never communicated to us. I requested to cancel the order. We have not received confirmation that it is being cancelled and we are now scrambling to find this medicine locally before our supply runs out.
Maria D.
Do not give money to this terrible business. You are better off paying full price at a vet or pharmacy. At least you'll actually receive your package. I ordered my dogs meds last month and when I go to track the status it says pending approval so I called my vet who said they called kv and kv claimed they never received my order but that they would call me. They are a fraudulent company and should not be in business. I'll be filing a claim seeing as how I'll never see my dogs meds or hear from them again.
Meghna
I placed an order on 4/29. The supplement was on backorder until 5/16. Fine. When I didn't receive it by the end of May, I called KV to cancel my order. I had to leave a message for them after being on hold for 34mins. I did not hear back from them. The order arrived 6/7, despite asking them to cancel it. The way I received it was frightening. It came in a open box (not taped), the box was closed by tucking in the four flaps. My invoice was on recycled paper (my part was printed portrait, and some other address was at the end (landscape style), it only measured 3/4 of a page! (I wish I could post the pics of both the box and invoice, the review does not permit attachments.) I have been a customer for a long time, before they moved states (about 10 years). I will never shop with them again after this incident. Pathetic!
