KV SupplyReviews of kvsupply.com

It appears this review company is in another country not interested in giving my opinion

It's been a week and I still haven't gotten my product and they said 3-5 business days

My vet will not give me a prescription for drugs because she has a 300% mark-up on it. She is selling me previcox for $6.00 a pill you can do you own math. That is taking money out of her pocket. I would love to be able to purchase some previcox from you as my vet has said Bailey should be on this for the rest of her life she is 9 now (Rottweiler) So No I won't pay $6.00 a pill when I know I can get it for much less I suppose my dog will just suffer!

I have ordered from KV Supply for many years. Until my last order, the experience has been straight forward and satisfying. My last order was cancelled as a backorder. I was told this only after calling KVS two days after my scheduled shipment was to arrive and didn’t. I was told the products showed as ‘out of stock’ at the time I placed the order; this, however is not the case. I used the ‘Quick Order’ option using information from a previous order; the ‘out of stock’ indicator did not appear. In addition, the order went through and a confirmation order with delivery date range was provided to me. On review of the home KVS site, after contacting the company today, I see the products are no longer listed in the company inventory. I will identify a different product and, most certainly, a different vendor.

I ordered my product 2 weeks ago and have not heard whether they spoke to my vet or not. Have not heard whether it has been shipped or not either.

I knew the product was out of stock when I ordered. Website said it would be in stock and ship on Oct 1. I have rec'd no update on order status, shipping details,etc. Only a request to rate KV Supply. I understand with ordering on line things happen but wish the company updated their customoers who have place an order. Proabably the rating notice is an auto generated request. Would make sense the company would at least make srue the customer rec'd the product or updates before requesting a rating. Still waiting for the product and unhappy.

My vet will not fax prescriptions (I think they want to make the sale). It takes too long for me to mail it and wait for delivery. Local pharmacy had item for same price so I just got it there. I have no opinion regarding a "star rating" but your stupid service requires me to give one. I'll give it a one star since I can't work with you, you still may be excellent, just not for me.

The website is cumbersome and if you have a new Doctor it is almost impossible to enter the information once, because after any tiny little thing they don't like you have to go back and enter everything again. When the site asked me how to contact my vet (and speaking to someone there) I wanted them to contact them via phone and they elected to fax them....who faxes anymore? No way to track your purchase on-line. When you call the wait on hold is beyond long.One time it was 11.5 minutes and that was the fast time. I asked for a supervisor to contact me so I could express my frustrations and that never occurred. In all fairness, the Pharmacist on the call was wonderful and very helpful. I vowed to never use them again even though their pricing is better than any I could find.