Christine F.
I was impressed with how quickly my new…
I was impressed with how quickly my new vape pen came! I enjoy it every day and it helps my joint pain! Thank you!
KushCargo is the Worlds best Online Headshop and Smokeshop.
KUSH CARGO (kushcargo.com) has 147 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Christine F.
I was impressed with how quickly my new vape pen came! I enjoy it every day and it helps my joint pain! Thank you!
J. M.
Fast shipping and reasonable prices. Got my ordered within 4 days.
Chris M.
I think the product is a good product for ppl who love to smoke different ways the flavor it brings out of your product is great not a long prep time for heating and extra screens and cleaning material. Only negative is my product I smoke is too loud so it’s not acceptable in public areas but at home it’s a great product
Dymond M.
Fast shipping great products . The customer service is great & make the process as simple as possible.
Sarah M.
Purchased an item on March 27, no updates whatsoever. I have not heard from them despite multiple attempts to contact. I hope this business is not a scam. I would prefer to receive my item, please. Order #51404
Response from KUSH CARGOApr 30, 2024
Very sorry about the delay in your order. We sent an email to address a necessary color change in the item you ordered, as the original color was temporarily out of stock. We requested your confirmation to proceed with an alternative option. Unfortunately, we have not received a response to that email, which has resulted in a delay in processing your order. Please check your spam inbox for our email so we can get this resolved for you ASAP.
Jonathan M.
Ordered a carb cap & tether for the carta 2 on April 23rd & it’s April 28th & it’s still saying shipped label created USPS waiting item… I thought by ordering express shipping 2-5 days the package would be here by now & I’ve received 2 other packages from 2 different companies in this matter of time… I wouldn’t say scam but just very slow shipping and an unorganized company… Order (#51722) p.s. I have chronic pain & PTSD so that doesn’t help… Finally came on the 29th in stealth mode lol definitely 💯 will not be ordering from this company again!!! You’ll have a blessed day!!!
Response from KUSH CARGOApr 30, 2024
Thank you for sharing your feedback, and we sincerely apologize for any confusion and inconvenience you've experienced. We understand how important timely delivery is, especially when dealing with chronic pain and PTSD. We're here to support you and ensure you receive the best service possible. We want to clarify that our express shipping estimates are based on business days (Monday-Friday). While USPS tracking updates have been inconsistent recently, causing understandable frustration, your order was actually delivered on the 4th business day, ahead of our 2-5 business day timeline. We regret to hear that you won't be ordering from us again, but please know we are committed to making things right for our customers. If there’s anything more we can do to assist you or improve your experience, please don’t hesitate to contact us directly. Thank you for your patience and understanding. Wishing you health and wellness.
xhino R.
I made an order on 5/4 in which i payed shipping for and I haven’t received any updates at all.I've seen similar stories and to be honest i believe this company might be a scam. This review is really the only thing i can do at this point but i would like a refund for order #51516. No point in receiving my order in two months or not at all :(
Response from KUSH CARGOApr 9, 2024
Hello, you ordered last Friday on 4/5. Our warehouse is closed over the Weekend. Orders take 1-3 business days to ship out as per the order confirmation email. Your order went out Tuesday 4/9 which is the second business day from your order date. You will have it Wednesday or Thursday which is before your estimated arrival of the standard shipping timeframe you selected which is 5-11 business days.
Caleb G.
Terrible customer service. Paid for expedited shipping, didn't ship for ten days. When it did finally ship, it was USPS mail. We are now 15 days and still no product.