KUSH CARGOReviews of kushcargo.com

I don’t really make negative reviews, but their customer service is outright ridiculous. I have waited for about 3 to 4 months for my order. Plus, CHRIS had my orders wrong and they won’t respond back to you till a couple of days has passed. I regret wasting my time and actually believing on false hope. If I can put 0 stars or negative ones I would it was one of the worst customer experience I’ve ever had in my life.

They stole my money. Almost 200.00 worth. I ordered a erig they cancelled my order the day it was supposed to be shipped out. I paid for the express shipping they emailed me saying I would get a full refund it has been the 2 to 5 days and I haven't received a cent. No email nothing just cut off contact. I wouldn't order from this site. If I didn't have to give a star I wouldn't. I just want my full refund for the product I never received.

DO NOT BUY FROM THEM! I ordered something that was confirmed but never arrived, received no communication about the order fulfillment or shipping and reached out to customer support via several channels with zero response from any of them. Total scam

All I see is how @KushCargo keeps commenting on peoples orders saying how “it’s technically within the buisness day window.”…. Well what about me? The fact your company has NO phone number for contact which is deemed SUPER unprofessional. And ESP the fact that my order for two iconic vaporizers (the pikachu & the green yoshi) I placed on June 18th 2026, and it is NOW Monday June 29th. In my “order history” it shows “7-10 Buisness days” and also STILL says “UNFUFILLED”. In 3 days from today, on Thursday will make the 10th buisness day, but with 3 days left and my order still hasn’t even shipped. I’d love to hear what the company would have to say in response to my personal problem here. And just incase my info isn’t appearing with this email for you the order# is #59672. So since I’m now seeing these reviews later than I should have, I’m also seeing this is the only way to get a reply from perhaps a “real person” after all… IF by the grace of GOD, someone is actually able to FUFILL my order, I WILLL GLADLY remove my review and give you a glowing 5 star satisfaction… but as of this moment, I won’t hold my breath….

Garbage..... Thry took 10 days to ship my order. The only reason they even shipped it then was because i asked for a refund or i would pursue through my bank. After that my order magically shipped. There are too many other sites that offer similar products for the smae price point. DONT WASTE YOUR TIME OR MONEY.

Bad bad company. Scam. Won’t answer back. No communication. When they finally responded. I was told my shipment would be sent out on Wednesday. 2 days later they cancelled my order and won’t reply. Scammed me for $48.00. Done waste time or money .

SCAM! Do not buy from them. I wish I had seen these reviews before ordering from Kush Cargo. They take your payment and never send the order. They also do not reply to emails, and there is no phone number to contact them. If they are not a scam, then their level of incompetence makes the shopping experience indistinguishable from that of a scammer.

We order our products on Nov 5th. Its now Jan 16th and we have Yet to receive our products! We had found some of their glones in a smoke shop who couldn't keep them stocked so we went directly to the supplier to order. Paid $65 plus $10 express shipping to arrive in 3-5 business days. I emailed them on Nov 22nd because we had not received them. Got an automated response that they would be in touch. 10 days later I email them again because I had No Response. A CS rep finally messaged me back said they were back ordered and it would be another couple of weeks and did I want to wait or get a refund. I told him all we need is communication to let us know what's going on. A few days later I get an email asking me if I would be ok with the natural wraps. I said yes. I received a tracking number on Dec 15th, but when I click on the link it says they are still waiting on the package yo be dropped off. So here we are 2.5 months later, out $75 and Zero Glones to show for it. I Only write reviews for Excellent Service or Horrible Service! Unfortunately this one is for the latter. Ive given them 48hrs to send me a tracking number that works with a date of arrival within 3-5 biz days which is what I paid for or I will be calling my bank to charge back for a refund. UPDATE: WE RECEIVED THE $65 BACK BUT NOT THE $10 EXPIDITED SHIPPING. I STILL WOULDN'T PURCHASE FROM THEM