KurvReviews of kurvpay.com

They are holding over $8000. They won't refund the customer's and we cannot fulfill the orders.

I believe EMS is operating in a fraudulent manner in which they hold merchant funds indefinitely without justification. In December of 2023, our company opened a merchant account with EMS after going through a thorough underwriting process in which EMS reviewed our past credit card activity and financials. Our company does short term villa rentals and deals in relatively large dollar transactions. From January 18-21, we settled 6 credit card transactions totalling $46,982. EMS has still not forwarded these fund to our bank nearly 3 weeks later - a far cry from the 1 to 4 day norm. EMS requested follow up information on 3 of the transactions for verification purposes. Despite promptly providing all requested information, they have still not forwarded the funds from these transactions. They have shown no concern for the difficult position they've put our company in by holding these funds, as we must pay the villa owners for these short term rental contracts even though EMS refuses to forward the funds from the related credit card transactions. We've noticed many of the other TrustPilot reviews have labeled EMS as a fraud and a scam. Sadly, we've arrived at the same conclusion and believe that EMS is not operating in good faith and may have in fact wandered into criminal territory with the way they conduct business.

We've had a terrible experience with our account being deactivated for being a 'High Risk industry', despite the company's claims of specializing in such industries. Despite winning every chargeback with clear proof of service, our funds have been withheld for over four months for a review, contradicting the agreed 120-day period. Additionally, every attempt to communicate results in being transferred between departments, only to be disconnected after minutes of waiting. It's baffling how such a company remains operational

Beware of EMS Merchant Services - A Nightmare Experience I regretfully share my appalling experience with EMS Merchant Services. Their exorbitant fees are unparalleled in the market, and to add insult to injury, attempting to cancel comes with a jaw-dropping $590 fee. Save yourself from this financial trap and run in the opposite direction.

I was looking into changing my merchant to someone with a lower processing fee. I found these clowns online, and thank God I never signed up with them. One of their "reps" in so many words told me that I am fabricating my other merchants numbers, and that they would need "access" into my personal merchant account to see the numbers for themselves. Do yourself a favor and stay away from these guys. So many better merchants out there.

I wish i was more educated on worst payment providers in USA as EMS made the top 10 in many lists and I surely know why. Pathetic service, Bad communication, Cancellation fee, Undisclosed payment scrutiny, money on hold, late payment fullfillment you keep naming it. They are working out of a boiler room and have only got a few reps, Only person I spoke from risk ever, Patrick who is an unreliable, dishonest and extremely narcissist and will not care if your business is bled dry.They will hold your money and make your business bleed and will promise you to release your money after a few transactions which never end. They never funded any one of my payments for months, after requesting to cancel immediately they waited a week to send an email to me asking 575$ to cancel, this happened at the end of the month so you are sure they just did it to charge you the monthly fee as you go. What a good bye and a good rip off. I cant believe banks such as these are allowed to operate. They are worst than scammers, dont choose them, go with your local bank instead.

Not worth it. They charge some pretty absurd fees that are random, and they also charge a massive contract cancellation fee. Of course, this fee is written in very tiny fine print at the bottom of page 5 of the contract, so that you won't actually know about it until the time comes. Very disappointed with the company.

one of if not the worst merchant service providers. every transaction they ran for our company was flagged and held for review by their company, in turn making an awful customer service experience for our customers. when asked why they stopped every transaction for review they got rude. their fees are beyond reasonable, they charge a cancelation fee even when they don't provide service to you at all. DO NOT USE THIS COMPANY