KurvReviews of kurvpay.com

Dont use this processor! They will make internal changes that you have ZERO control over that will effect your account negatively and they will not care at all.

I’m switching from PayPal to this merchant. We’ll, I was but not now. They keep asking me for my PayPal login ID and password so they can check my PayPal history to verify my PayPal activity. We’ll in this day and age of cybersecurity, NO ONE should ever be asking for your password to anything. This makes me think they don’t know how to be secure and how can I trust that?

TL;DR: Stay far away from both. Don't just walk away, run as fast as you can. Background. I'm a SMB owner and have been processing payments with Paypal and Stripe. I've never had any issues with them, but I've read horror stories on Reddit, etc. where these companies suddenly stopped providing services to other smaller companies based on whatever little information they had. And, there were no opportunities to make appeals either. Now, I understand that I do not know both sides of the story here, but it was a concern for me and I wanted to reduce my risk. Payment Cloud: I did a quick online search and landed on Payment Cloud. The thing that's not clear from their website is that they are not a processing company, but more like "brokers" -- they do match-making with other payment processors. Their role is not very clear up until the very end when you're aske to sign the papers -- they try to not give you direct answers (and, I asked). They made me sign a lot of documents and explaining very little. For e.g. they told me that there's a $25/ monthly fee. They "forgot" to mention verbally that there are a whole bunch of other charges that bring this all the way up to $36 - more about this below in the EMS section. More importantly, they also didn't mention that this was somehow a 2-yr contract and there was a $500+ early termination fee!! It was buried deep down in one of the 6 documents I had to sign. It wasn't until after I got a bunch of welcome emails from EMS and Authorize that I realized that Payment Cloud was a broker and that now I have to manage accounts and logins with over 3 different entities to process payments and get paid. Needless to say, It was a painful experience. However, the worse was yet to come. EMS Data (emsdata.net): So, Payment Cloud matched me to EMS. It was not difficult to understand why. They charge a crap ton in nonsensical fees, apart from their regular $25 monthly fee. For e.g. this is a copy-paste from the statement. I don't even understand what these mean. "MONTHLY 100K DATA & BREACH PROTECTION 6.00 MONTHLY ACCESS 25.00 VISA FANF 1.50 1.30 VS ASSESSMENT DEBIT 1.30 01 BATCH HEADER @.30 PER DEPOSIT .30 01 AVS .10 01 NAPF .02 01 VISA FIXED AUTH @0.25 EACH .25". Before I was onboarded, there was a credit check on my account (which will stay for 2 years, just like when getting a new credit card or buying a house) and someone physically came to our place of business to verify -- which is something I was totally okay with. Then, I had to sign up with Authorize.net -- turns out that EMS is yet another intermediary. Authorize processes visa payments. If I wanted to accept AmEx, I would've had to sign up for yet another service, which I didn't even bother to do. Once I processed my first payment via invoicing, EMS informed me that they were going to call my end customer (!). It surprised me a bit since no one has ever done that before. In any case, I was OK with it, until they asked me to ask my customer to call them because they believe my customers was "behind a relay" (no idea what that means). I wasn't going to ask my customer (a very large, Fortune top 50 customer) to call my card processor out of the blue. We went back and forth many times and I decided this whole thing was a big mistake. At this pt. I was done with EMS. I refunded the transaction and re-issued a new invoice on Stripe. However, I was still not done. For e.g. if original transaction was for $100, EMS after all the fees and holdback (oh yeah, they have a 10% holdback too!), deposited $70 to my bank account. When I issued the refund, they withdrew $100 from my bank account and it put my account into a large negative balance. The actuals are much larger. My account has since been closed (it took over 1 month) and thankfully they did make an exception to my "2 yr contract" and $500 in cancellation fees. I still haven't seen the $1xx extra they've charged me already. I called them a couple times and I was told that the card swipe fee will never be refunded, even though the full transaction was refunded -- this is so strange and not how any of the payment services work. And, the reserves, I won't see them until 7 months after EVEN though the account is closed and the transaction under question has been fully refunded -- in other words, there are no risk/ transactions on EMS system at this pt. Authorize,net: This was honestly the easiest part of the whole ordeal. Very friendly folks and didn't play any games with me re: the changes or when asked to close the account. Summary: Stripe and Paypal, despite their issues, are far FAR superior to Payment Cloud/ EMS or any of the alternatives out there.

This is the WORST payment processing fee you could imagine. Apart from extremely expensive processing fees, you will get ridiculous fees you don't know for what reason. For example I got charged today for $780 random fee. And when I am phoning them asking what is this additional fee you just took from my account they have no idea. Their team is extremely rude. They threatened to terminate my account. I told them please terminate and they say they will be a $595 termination fee. This is on top of the $3,000 set up fee they got a few month ago as set up fee. These guys will drown you in fee they even don't know what they are for. Stay away