KurvReviews of kurvpay.com

Everything is very complicated and confusing! I have never come across anything more incomprehensible than this! Support will never help you, never!

This company is an absolute fraud. They take advantage of small businesses. Avoid them at all costs. This company will promise good business practices until you sign on, then they will make unreasonable and unprofessional demands while holding your transactions hostage. Their "Risk" department will provide hurdle after hurdle while holding your funds and not verifying your business. This company actually asked for admin passwords and access to my website, wanted me to contact owners of my customer companies and ask them for customer service info for the credit cards they used! How is that professional? The communications they send you will not include the name of who you are dealing with. Because, all legitimate businesses have to hide their identity, right? I believe their goal is to steal as much as they can before you catch them, then hit you with fees when you cancel. With a little research I located a company that does the job right and have had smooth transactions ever since. Don't do business with EMS, they are just con artists. This company failed on every level to provide even the simplest service they were hired to do. Then, after being confronted with the fact that they had not completed a single transaction , demand outrageous fees to cancel the contract they never bothered to fulfil. I will be reporting them to the Dept. of Veteran Affairs to be added to the list of predatory and fraudulent companies, that way no veteran owned businesses will be their future victims. I will also be joining one of the many Class Action Lawsuits currently heading their way. Do yourself a favor, find a legitimate company to help with your transactions, EMS isn't the one.

EMS HAS THE WORST RISK DEPARTMENT IN… EMS HAS THE WORST RISK DEPARTMENT IN HISTORY ALL RAN BY JEAN, PATRICK AND A FEW OTHERS THEY ARE HEARTLESS, ARROGANT DO NOT CARE ABOUT ANYONE EXCEPT EMS THEY WILL KICK YOU OUT FREEZE YOUR FUNDS AND NOT CARE ABOUT YOUR BUSINESS IN ANY WAY !!! STAY AWAY FROM EMS WORST PROCESSOR OF 2022 and 2023 THEY WILL PLACE YOU ON MATHC FILE STAY FAR AWAY THIS IS THE WORST MERCHANT

All of these reviews, basically I had the same experience with Patrick he was a real winner in the customer service realm. DO NOT USE THIS COMPANY I REPEAT NO NOT USE THIS COMPANY IT IS A GIANT RIP OFF!

THIS IS A FAKE COMPANY RAN BY ONLY A FEW PEOPLE CURTIS AT NIGHTS JEAN AND PATRICK ON RISK AND A FEW SALES PEOPLE THIS IS ALL SMOKE AND MIRRORS THEY WILL HOLD YOUR FUNDS, TERMINATE YOU MAKE YOU JUMP THRE A BUNCH OF LOOPS THEY SUCK WORST MERCHANT ONLINE STAY FAR AWAY

Horrible experience. Hard to understand how they are claiming to have 5 stars on Google reviews - non-existent. From customer service to basic communication, these are blood-sucking thiefs that will benefit themselves at your expense. Trust the reviews here and don't do any business.

Stay away from EMS. There are so many better options available. I must say that my experience from the beginning with EMS Merchant has been the worst in the years that I have been in ecommerce. EMS Merchant is a company with little professional ethics, they are not transparent in their activities, the associates, all of them, without excluding any, work in a deceitful and non-transparent manner. Initially, when I completed my START application, they started sending me emails letting us know that our application had been approved, but they never mentioned that it was a temporary approval. After that approval, EMS Merchant begins to make its so-called Underwriten process (a process that you will never receive any notice of). EMS Merchant starts collecting payments and that's where the odyssey with this company begins. They ask for documents from previous merchants, then they ask for access to our system because they don't accept documents, they ask for screenshots and then tell you no, they don't accept screenshots and finally, they ask you twice to gain time and to continue entering payments. After waiting almost 1 month I decide to call to find out when the funds I have in the account are going to be released and Brittnay Brooks (a person who appears to have absolute charisma, but in reality it is only appearance) has hung up the phone just when I call to know when the funds are going to be released and also leaves the phone off the hook to not receive any more calls. After calling 5 times, someone I don't know who is, answers me and only to tell me that my account after more than a month of applying had not been approved and that my funds will be frozen for 4 months. I stopped receiving payments with them around 1 week ago, otherwise the amount of frozen money would be higher. Communicating with someone in this company who treats you properly is an odyssey. Their activities are deceptive, not at all transparent, they manipulate information and keep you in a state of total disinformation. In my life working in ecommerce I have experienced such an unpleasant situation. This company is plagued with a lack of professionalism and ethics. My recommendation, stay away, they are not an option at all.

I started with EMS on advice of authorized reps and it was my biggest mistake. First of all the, the whole process took over 2 months to complete. I started processing payments on them for a month which amounted to $11000. They NEVER ever paid me. They kept saying we need to verify your customers by calling them. This was the first red flag. I still kept giving them phone numbers of my customers. They kept insisting that your customers aren't replying and when I called my customer they said they have been waiting and not received any call. Then instead of seeing payments into my account, I actually saw EMS trying to deduct $1,700 from my account for a supposed chargeback. They were CHARGING me BACK for a chargeback for which I was NEVER paid. They never paid me SINGLE penny in the entire 2 months I dealt with them. Now they say they will hold payments for 6 months and not pay me anything. These guys are fraudsters and big time scammers. STAY AWAY from them!