Kuri NükaReviews of kurinuka.com

Response from Kuri NükaMay 14, 2026

I’m really sorry for the frustration and inconvenience this has caused you. I completely understand how disappointing it must feel to receive only part of your order, especially after trying multiple times to get support. We have checked our records but unfortunately cannot locate your previous emails. Please kindly send us a new email at [email protected] with the subject line: URGENT MISSING JARS JESSIE D so we can prioritise your case and resolve this for you as quickly as possible, whether that is sending the missing jar or arranging a return if preferred. We appreciate your patience and we will make sure this is properly looked into once we receive your message. love, Maya

Response from Kuri NükaMay 14, 2026

I’m sorry for the confusion this has caused. Your order was delivered on May 5, and you can track the full delivery details here: https://www.royalmail.com/track-your-item#/tracking-results/GV328594381GB We understand it can be frustrating not seeing the parcel immediately, but according to the carrier update, it has already been successfully delivered. Please also check with anyone else at the delivery address or any safe places where it may have been left. If you still cannot locate it, let us know and we will assist you further. love, Maya

Response from Kuri NükaMay 23, 2026

Thank you for sharing your experience, and I’m truly sorry for the frustration and disappointment this situation has caused. I completely understand your concern after waiting this long and not receiving the resolution you expected. After reviewing your order, I can confirm that a full refund has now been processed for your order (#62030KN). Again, I sincerely apologise for the inconvenience and appreciate your patience throughout this matter. love, Maya

Response from Kuri NükaMay 23, 2026

Thank you for sharing your experience, and I’m really sorry for the frustration and disappointment this situation caused. I completely understand your concern regarding the lack of updates and communication around your order (#71877KN). After reviewing your order, I can confirm that it was cancelled in our system and fully refunded. No money has been retained from you, and the refund has already been processed back to your original payment method. We sincerely apologise for the inconvenience and appreciate you bringing this to our attention. love, Maya

Response from Kuri NükaMay 23, 2026

Thank you for sharing your feedback, and I’m really sorry to hear about your experience. I completely understand how disappointing it must have felt to open the product and believe you had not received the full amount you expected. We have sent you an email regarding this matter before and are still awaiting your reply. However, we have not yet received a response from your end. Please kindly check your inbox, including your spam or junk folder, as our message may have been filtered there. As soon as we hear back from you, we’ll be happy to look into this further and assist you properly. love, Maya

Response from Kuri NükaApr 29, 2026

Beste Lau, bedankt voor je bericht en voor het delen van je bestelgegevens. Ik begrijp heel goed dat het frustrerend is om nog geen update te hebben ontvangen, zeker na deze wachttijd—oprecht excuses voor het ongemak en de vertraging. We hebben een e-mail gestuurd naar het door jou opgegeven e-mailadres en wachten momenteel op je reactie, zodat we je bestelling (#70123KN) verder kunnen nakijken en je zo snel mogelijk kunnen helpen. Wil je ook even je spam- of ongewenste map controleren, voor het geval ons bericht daar terecht is gekomen? Zodra we van je horen, maken we dit direct een prioriteit. love, Maya

Response from Kuri NükaApr 29, 2026

Hi Dave, I understand how serious and frustrating this situation feels, and I’m truly sorry for the experience you’ve had. This is not the level of service we aim to provide, and your concerns are being taken very seriously. We have sent an email to the address you provided and are currently awaiting your reply so we can investigate this matter thoroughly and work toward a resolution for you. Please do check your inbox, including your spam or junk folder, as sometimes messages can be filtered there. As soon as we hear back from you, we will prioritize your case and do everything we can to address your concerns. love, Maya

Response from Kuri NükaApr 29, 2026

Hi DJ, I completely understand how upsetting this must feel, especially after waiting this long and not receiving a response. That’s not the experience we want you to have, and I’m really sorry for the frustration this has caused. We have sent an email to the address provided and are currently awaiting your reply so we can properly look into your order and resolve this for you as quickly as possible. Please do check your inbox as well as your spam or junk folder, just in case it landed there. As soon as we hear back from you, we’ll make this a priority and ensure it’s sorted. love, Maya