Kuri NükaReviews of kurinuka.com

Response from Kuri NükaAug 1, 2026

Thank you for sharing your honest feedback. We truly appreciate you taking the time to give our product a fair chance. We completely understand that hair growth journeys can take time, and results may vary from person to person depending on individual hair conditions, routines, and consistency of use. We appreciate that you are continuing to use the product and allowing more time to see how it works for you. We look forward to hearing your update in September and truly hope you begin to notice positive changes. Thank you again for your patience and for sharing your experience with our community. love, Maya

Response from Kuri NükaAug 1, 2026

Thank you for sharing your experience. We’re sorry to hear that you did not see the results you were hoping for. We understand that every person’s hair journey is different, and results can vary depending on factors such as hair condition, routine, consistency of use, and individual hair needs. While many customers enjoy using our Batana Oil as part of their hair care routine, we also understand that it may not provide the same experience for everyone. We appreciate you giving our product a try and taking the time to share your honest feedback. Your experience is valuable to us and helps us continue improving. love, Maya

Response from Kuri NükaAug 1, 2026

Thank you for sharing your concerns, and we sincerely apologise for the delay and frustration you have experienced with your order. We completely understand that waiting this long without a clear update is disappointing, and we agree that this is not the level of service we aim to provide. After carefully reviewing your order, we found that it was placed on hold by our logistics partner. We received confirmation that it was expected to be delivered on June 1, but unfortunately, the delivery was not completed as expected. To make this right, we have instructed our team to send you a fresh batch of your products, and your order will be shipped today. You can monitor the shipment progress through the updates sent to the email address registered with your order. We sincerely apologise again for the inconvenience and appreciate your patience while we work to get your order to you. love, Maya

Response from Kuri NükaAug 1, 2026

Thank you for sharing your concerns, and we’re truly sorry for the frustration you have experienced with your order and communication. We understand why you may have questions when researching a company online. We want to reassure you that Kuri Nüka is a legitimate business, and we are committed to supporting our customers and resolving any issues that may arise. Our business registration information reflects the legal structure of the company, while the day-to-day operations, customer experience, and brand direction are managed by our team. We take customer concerns seriously and always aim to provide proper support and solutions. We would appreciate the opportunity to look into your order and resolve this for you. Please send us an email at [email protected] with your order number as the subject line, and our team will review your case as a priority. We sincerely apologise for the inconvenience and hope to have the opportunity to make this right. love, Maya

Response from Kuri NükaAug 1, 2026

Thank you for sharing your concerns, and we sincerely apologise for the frustration and disappointment you have experienced while waiting for your order. After investigating your case, we found that there was a request from Kuri Nüka to our logistics partner to proceed with shipping your order on June 15. However, your order had initially been placed on hold due to a high fraud risk review, and unfortunately, our logistics partner did not complete the shipment as expected. We completely understand how frustrating this must have been, and we sincerely apologise for the delay and lack of progress updates. To make this right, we have arranged a new batch of products to be sent to you, and your replacement shipment will be dispatched today. We appreciate your patience and the opportunity to resolve this for you. We will continue monitoring the shipment to ensure it moves forward properly. love, Maya

Response from Kuri NükaAug 1, 2026

Thank you for sharing your feedback, and we’re sorry to hear about the issue with your oil arriving leaked. We would like to look into this for you and help resolve the matter. We have been trying to reach out multiple times to obtain the necessary details so we can check what happened with your order, but unfortunately, we have not received a response from your end. Please send us an email at [email protected] with your order number as the subject line so our team can locate your order and assist you as quickly as possible. We appreciate your patience and look forward to resolving this for you. love, Maya

Response from Kuri NükaAug 1, 2026

Thank you for sharing your concerns, and we’re sorry for the frustration you’ve experienced while waiting for your order. We have been trying to reach out to you multiple times to obtain the necessary details so we can properly check what happened with your order, but unfortunately, we have not received a response from your end. We would be happy to look into this for you. Please send us an email at [email protected] with your order number as the subject line so our team can locate your order and assist you as quickly as possible. We look forward to hearing from you and resolving this matter. love, Maya

Response from Kuri NükaAug 1, 2026

Thank you for sharing your update, and we’re truly sorry for the frustration and disappointment you experienced throughout this process. After reviewing your case, we can confirm that our Customer Service Manager, Sab, had already addressed this matter by issuing a 100% refund and arranging a complimentary replacement order for you some time ago. We sincerely apologise for any confusion or misunderstanding regarding the resolution and for the inconvenience this situation caused. We appreciate the time you took to share your concerns and allow us the opportunity to review your case. Thank you for your patience and understanding. love, Maya