KTS Pooled Trust Reviews | Read Customer Reviews of ktstrust.org

KTS Pooled TrustReviews of ktstrust.org

4.9206 reviews
Physical Aids
3011 Ave K, Brooklyn, New York

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KTS Pooled Trust

About KTS Pooled Trust

KTS Pooled Trust is New York's highest-rated and fastest Medicaid spend-down Pooled Income Trust, serving elderly and disabled individuals since 2012. We help individuals with incomes exceeding Medicaid limits qualify for Community Medicaid home care, allowing them to stay in their own homes and avoid nursing homes.With over 12,000 clients served and more than 500,000 bills paid on time, KTS has established a proven track record of reliability and excellence. We're trusted by 300+ professional referral sources, including elder law attorneys, Medicaid planners, and managed long-term care providers.Our streamlined process offers 1-hour joinder approval and same-day electronic bill payments. Members can pay essential expenses, including rent, utilities, groceries, medical costs, transportation, phone, internet, and more, through our dedicated mobile app and secure document portal.KTS provides automated recurring payments, so you never miss your monthly Medicaid spend-down requirement. We even accept bill submissions for up to 90 days after death, ensuring peace of mind for families.Call KTS today for a free, confidential consultation and discover why we're New York's #1 rated Pooled Trust.

KTS Pooled Trust (ktstrust.org) has 206 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: ktstrust.org
Website: ktstrust.org
Category: Physical Aids
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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KTS Pooled Trust reviews

Showing 197 reviews with 5 stars · Clear filters

Meena
Jul 16, 2026
We were in dire straights when my…
We were in dire straights when my mother suddenly had a heart attack and our world changed drastically. I was mentally outstretched, distrustful, and so confused. KTS was incredibly helpful and has proven themselves trustworthy to us over these past few years. They have so much patience and are extremely professional. I also think their administrative fees are quite reasonable compared to other pooled trust companies. If I haven’t expressed my gratitude, KTS please know that my mother and I am extremely thankful.
Response from KTS Pooled TrustAug 11, 2026
Meena, thank you for sharing something so personal. Your mother's sudden heart attack turned your world upside down, and earning your trust during a time when you were stretched thin, distrustful, and confused is something we hold very close at KTS Pooled Trust. Patience, professionalism, and reasonable administrative fees for our pooled income trust services are commitments we make to every family. Please know that your gratitude is felt and deeply appreciated. We're here for you and your mother always.
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A D.
Jul 13, 2026
They have been doing a great job at a…
They have been doing a great job at a fair price. Very responsive when help is needed.
Response from KTS Pooled TrustJul 14, 2026
Thank you so much for this! We know that when families come to us for a Medicaid pooled income trust, fair pricing and responsive service matter more than anything. It means a lot to know you feel taken care of, and our KTS Pooled Trust team is always just a call or email away whenever you need help.
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customer E.
Jul 12, 2026
The bills are paid
The bills are paid, and everything is taken care of. Very easy to deal with them.
Response from KTS Pooled TrustJul 13, 2026
Simple, reliable, and easy to work with. That's what Medicaid pooled income trust management should feel like, and we're glad that's been your experience at KTS Pooled Trust, Eli. Thank you for sharing that.
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Alla R.
Jul 12, 2026
Always helpful and resolved issue…
Always helpful and resolved issue immediately
Response from KTS Pooled TrustJul 13, 2026
Quick resolution and helpful service are exactly what our members need when managing their Medicaid pooled trust accounts. We're glad our team came through for you, Alla. Thank you.
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Valarie Ann W.
Jul 9, 2026
I was hesitant...
I was hesitant to use any trust because I didn't want it to be difficult to access funds. I do not have this problem with KTS Pooled Trust and they respond to all of my inquires the same day or the next day. I am very pleased with them.
Response from KTS Pooled TrustJul 13, 2026
That hesitation is completely understandable, Valarie, and it's one we hear from many families considering a Medicaid pooled income trust for the first time. We're really glad KTS Pooled Trust has been able to put those concerns to rest with reliable access to funds and same day or next day responses. Knowing you're pleased means a lot to us. Thank you for sharing that.
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Vlada M.
Jul 7, 2026
Very helpful and trustworthy stuff
Very helpful and trustworthy stuff. Always available to answer questions and provide advise .
Response from KTS Pooled TrustJul 13, 2026
Trustworthy and always available are two qualities that matter most when families are navigating Medicaid planning and pooled income trust administration in New York. We're glad our team has been there for you with helpful guidance and advice whenever you've needed it, Vlada. Thank you for that.
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Charles G.
Jul 5, 2026
KTS paid bills as soon as they are…
KTS paid bills as soon as they are submitted. Whenever I request a printout of all disbursements the reply is swift.
Response from KTS Pooled TrustJul 13, 2026
Charles, thank you for sharing this! Same day bill payment and quick turnaround on disbursement records are two things we take real pride in at KTS Pooled Trust. Managing a Medicaid pooled income trust should never leave you waiting, and we're glad our team has been consistently swift for you. We appreciate you being a member.
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Lori R.
Jul 2, 2026
I have been very pleased with KTS…
I have been very pleased with KTS pooled trust. Whenever I have called needed certain documents. As soon as I hand up it’s there. Recommend them highly
Response from KTS Pooled TrustJul 13, 2026
That kind of turnaround speaks for itself, Lori. At KTS Pooled Trust we know that when our members need documents related to their Medicaid pooled income trust, they need them fast. We're really glad we've been able to deliver that for you consistently. Thank you for the recommendation.
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