Sam
Very efficient
Very efficient
Response from KTS Pooled TrustSep 10, 2026
Sam, thank you! Efficiency is something we work hard at every day at KTS Pooled Trust, because our members deserve a Medicaid pooled income trust that just works.

KTS Pooled Trust is New York's highest-rated and fastest Medicaid spend-down Pooled Income Trust, serving elderly and disabled individuals since 2012. We help individuals with incomes exceeding Medicaid limits qualify for Community Medicaid home care, allowing them to stay in their own homes and avoid nursing homes.With over 12,000 clients served and more than 500,000 bills paid on time, KTS has established a proven track record of reliability and excellence. We're trusted by 300+ professional referral sources, including elder law attorneys, Medicaid planners, and managed long-term care providers.Our streamlined process offers 1-hour joinder approval and same-day electronic bill payments. Members can pay essential expenses, including rent, utilities, groceries, medical costs, transportation, phone, internet, and more, through our dedicated mobile app and secure document portal.KTS provides automated recurring payments, so you never miss your monthly Medicaid spend-down requirement. We even accept bill submissions for up to 90 days after death, ensuring peace of mind for families.Call KTS today for a free, confidential consultation and discover why we're New York's #1 rated Pooled Trust.
KTS Pooled Trust (ktstrust.org) has 206 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Sam
Very efficient
Response from KTS Pooled TrustSep 10, 2026
Sam, thank you! Efficiency is something we work hard at every day at KTS Pooled Trust, because our members deserve a Medicaid pooled income trust that just works.
Debra
If you follow simple instructions your bills get paid smoothly and timely, with an email confirmation of receipt. They help in the sign up stage, available to answer your questions. I would definitely recommend KTS.
Response from KTS Pooled TrustSep 10, 2026
Debra, thank you! Smooth, timely bill payments with email confirmations so you always know where things stand, plus a team that's there for you from the sign up stage on. That's the KTS Pooled Trust standard for every Medicaid pooled income trust we manage. We truly appreciate your recommendation.
John P.
I usually pay my with KTS. It's easy I just fax them in at the beginning of month and don't have to worry about running around to make money orders or post office visits. And if theirsany issues I just call up. Their very helpfull.Kts
Response from KTS Pooled TrustSep 10, 2026
John, thank you! No more running around for money orders or post office visits. Just send in your bills and KTS Pooled Trust handles the rest, and when anything comes up, you can always just call us. Making life easier for our members is exactly what a Medicaid pooled income trust should do.
MATTHEW S.
The KTS team is knowledgeable, responsive and friendly. Their systems make submissions for payments easy.
Response from KTS Pooled TrustSep 10, 2026
Matthew, thank you! A knowledgeable, responsive, and friendly team paired with easy payment submissions is what we work hard to deliver at KTS Pooled Trust. We're glad managing your Medicaid pooled income trust has been smooth.
Michelle N.
When the use of a pooled trust was new to me when I started navigating my mom's medicaid, I did not know there was a choice in pooled trust companies and we were not with KTS- an attorney suggested KTS and I am so glad we made the switch- KTS removed all the stress associated with managing mom's bills/medicaid case, etc. Anyone who picks up the phone is super helpful when needed. I highly recommend KTS.
Response from KTS Pooled TrustSep 10, 2026
Michelle, thank you for sharing your story! Many families don't realize they have a choice in pooled trust companies, and we're so glad your attorney recommended making the switch to KTS Pooled Trust. You said it removed all the stress associated with managing your mom's bills and Medicaid case, and that's exactly what we work so hard for. Making sure every member feels completely settled and supported, no matter who picks up the phone, is what we're all about. Thank you for your recommendation.
Peter D.
KTS is indispensable to making sure my mother qualifies for Medicaid and receives the care she needs. The KTS staff pays bills promptly, accurately and efficiently.
Response from KTS Pooled TrustSep 10, 2026
Peter, thank you! We understand how much is riding on your mother's Medicaid eligibility and her care, which is why prompt, accurate, and efficient bill payment is non negotiable at KTS Pooled Trust. Families trust us with something incredibly important, and we never forget th
Judith C.
We are grateful that KTS automatically pays the maintenance fee for my mother’s co-op on a monthly basis. This is a relief for my 100-year old mother that she doesn’t have to remember to pay the fee on a timely basis, or she has to navigate the cumbersome bureaucracy.
Response from KTS Pooled TrustSep 10, 2026
Judith, thank you for this! At 100 years old, your mother has earned the right to never think about a maintenance fee again. Automatically paying her co-op maintenance each month so she never has to navigate that bureaucracy is exactly what a Medicaid pooled income trust with KTS should do. We're honored to give her and your family that relief.
Ruslan I.
Ease of communication with staff and a smooth operation.
Response from KTS Pooled TrustSep 10, 2026
Ruslan, thank you! Easy communication and smooth operation don't happen by accident. Our team at KTS Pooled Trust works hard every day to make sure every member is settled and satisfied with their Medicaid pooled income trust. We're glad it shows.