KTS Pooled Trust Reviews | Read Customer Reviews of ktstrust.org

KTS Pooled TrustReviews of ktstrust.org

4.9206 reviews
Physical Aids
3011 Ave K, Brooklyn, New York

Call Directions Website

KTS Pooled Trust

About KTS Pooled Trust

KTS Pooled Trust is New York's highest-rated and fastest Medicaid spend-down Pooled Income Trust, serving elderly and disabled individuals since 2012. We help individuals with incomes exceeding Medicaid limits qualify for Community Medicaid home care, allowing them to stay in their own homes and avoid nursing homes.With over 12,000 clients served and more than 500,000 bills paid on time, KTS has established a proven track record of reliability and excellence. We're trusted by 300+ professional referral sources, including elder law attorneys, Medicaid planners, and managed long-term care providers.Our streamlined process offers 1-hour joinder approval and same-day electronic bill payments. Members can pay essential expenses, including rent, utilities, groceries, medical costs, transportation, phone, internet, and more, through our dedicated mobile app and secure document portal.KTS provides automated recurring payments, so you never miss your monthly Medicaid spend-down requirement. We even accept bill submissions for up to 90 days after death, ensuring peace of mind for families.Call KTS today for a free, confidential consultation and discover why we're New York's #1 rated Pooled Trust.

KTS Pooled Trust (ktstrust.org) has 206 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: ktstrust.org
Website: ktstrust.org
Category: Physical Aids
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Physical Aids, New York

American Stairlifts
Physical Aids · Farmingdale, New York
Excellent
64 reviews
64
Bussani Mobility
Physical Aids · Bethpage, New York
Excellent
392 reviews
392
nycmobilityrentals.com
Physical Aids · Brooklyn, New York
Average
10 reviews
10
Easy Mobility Hub
Physical Aids · Buffalo, New York
New
2 reviews
2

KTS Pooled Trust reviews

Showing 197 reviews with 5 stars · Clear filters

Anthony Z.
May 29, 2026
KTS makes managing medicaid pool trust…
KTS makes managing medicaid pool trust easy and helpful. They are very helpful answering all questions you may have and more than willing to help training you to make sure you understand how to process transactions throughout their website.
Response from KTS Pooled TrustJun 9, 2026
We're really glad we could make managing your Medicaid pooled income trust straightforward, Anthony. At KTS Pooled Trust we believe that every member should feel confident navigating the system, from processing disbursements to understanding how Medicaid compliant transactions work. Knowing that our team took the time to train and guide you through the process means a lot to us. Thank you for sharing that.
Report
Elizabeth G.
May 28, 2026
Wonderful Team
Everyone I have spoken to has been very professional, kind and patient. Answered all questions and make this experience very easy. I especially want to thank Tanya for all her help she was great. Thanks again, Elizabeth Gattullo
Response from KTS Pooled TrustJun 9, 2026
We're so glad the experience has been a positive one, Elizabeth. Navigating Medicaid planning and pooled income trust management in New York can feel overwhelming at first, and having a team that's patient, kind, and knowledgeable makes all the difference. Tanya really is wonderful, and we'll make sure she knows you took the time to recognize her. Thank you for that.
Report
Tiffany
May 27, 2026
Staff is very helpful
Staff is very helpful
Response from KTS Pooled TrustJun 9, 2026
We appreciate that, Tiffany. Having a knowledgeable and helpful staff is central to everything we do at KTS Pooled Trust, especially for families working through the Medicaid spend down and pooled income trust process in New York.
Report
Erain G.
May 26, 2026
User-Friendly Process
I appreciated the smooth initiation to the pooled trust process. I also appreciate the user-friendly website where I can input bills for disbursement and the response is provided swiftly.
Response from KTS Pooled TrustJun 9, 2026
A smooth enrollment experience and an intuitive platform for managing Medicaid compliant disbursements are things we've worked hard to build at KTS Pooled Trust. We're really glad the onboarding process felt seamless and that the website has made submitting bills and tracking payments straightforward for you, Erain. Thank you for sharing that.
Report
Emma R.
May 20, 2026
I am a member of KTS Pooled Trust
I am a member of KTS Pooled Trust. I am absolutely fascinated with the customer service. I would like to mention Tanya Colon - this representative is not only professional, attentive and able to listen to every word of the customer... she is the REAL help. The communication is top level, help is beyond expectations, human approach is to be applauded. THANK YOU for your service, Tanya. Thank KTS Trust for hiring such professionals
Response from KTS Pooled TrustJun 9, 2026
Emma, thank you so much for taking the time to share this. Tanya truly exemplifies what exceptional pooled income trust customer service looks like, and we're incredibly proud to have her on our team at KTS Pooled Trust. Her patience, attentiveness, and genuine care for every member navigating the Medicaid planning process in New York is something we never take for granted. We'll make sure she sees this. Thank you for being a valued member of KTS Pooled Trust.
Report
Nick M.
May 20, 2026
They explained the procedures very well.
They explained the procedures very well.
Response from KTS Pooled TrustJun 9, 2026
Clear communication is something we pride ourselves on at KTS Pooled Trust. Understanding how the Medicaid pooled income trust process works is so important for our members, and we're glad our team was able to walk you through everything clearly. Thank you for sharing that.
Report
Vin M.
May 14, 2026
Simplicity & Responsive
KTS makes paying and tracking invoices for my mother's care a very easy task. When I have an issue with a vendor, KTS is very responsive.
Response from KTS Pooled TrustMay 19, 2026
Thank you so much, Vin! We're delighted to hear that KTS Pooled Income Trust makes paying and tracking invoices for your mother's care so simple and effortless. Our team is committed to being highly responsive — especially when vendor issues arise — so everything stays smooth and you can have complete peace of mind. Thank you for trusting us with your mom's Pooled Trust and Community Medicaid needs. We're always here and ready to help!
Report
Barry S.
May 11, 2026
The service is eKTS Pooled Trust is exceptional
The service is exceptional, responsive, and organized and easy to do and communicate
Response from KTS Pooled TrustMay 19, 2026
Thank you so much, Barry! We're thrilled to hear that the service at KTS Pooled Income Trust is exceptional, responsive, organized, and easy to work with. Our team works hard to keep communication clear and everything running smoothly so families can have complete peace of mind with their Pooled Trust and Community Medicaid needs. Thank you for trusting us — we’re always here and ready to help whenever you need anything!
Report