KrakReviews of krak.app

Don’t believe the claim, “Find answers instantly, or get help from our award-winning support team.” on their landing page, there’s no real human support—only an AI chatbot that hasn’t been able to resolve the issue. Be careful if you have something urgent: it says your case will be transferred to a specialist, but I’ve been waiting over a day with no response whatsoever. For a banking app, having no human support involved feels like a serious risk. there is no phone number or email for reaching out customer service, only chat bot. also SAME THING WITH SOCIAL MEDIA, no one reply, beaware

Krak and Kraken are frauds!!!

Just tried to send money out to pay some bills this morning and next email I got is your account is temporarily suspended with no reason. I’ve been trying to get to an agent via the chat all to no avail. AI bot have no clue what I’m saying or how to fix the matter. Please I need my money to pay bills, I got an email saying a members of the team will reach out when they need more information CAN YOU IMAGINE???? So I should just relax with my money being held with bills to pay till when they reach out in their own convenience??!!!! I thought I stumbled onto a good banking system but was wrong!! Please I need my money asap

I am very disappointed with my experience. My account was suddenly restricted right after receiving a small transfer from my spouse, and now my funds are locked. I have already submitted all required documents, including ID, proof of transfer, and a marriage certificate, but I am still waiting for a response. I understand security checks are necessary, but blocking access to my funds without timely support is very frustrating and causes financial inconvenience. I actually like the platform and would prefer to continue using it, but this situation needs to be resolved quickly. I hope the support team reviews my case as soon as possible. Merhaba ben Yusuf Yakut Eşim bana para görderdi aynı soyadı 203 Euro ve kaldıraç alım satım yapıyorum alışveriş yapıyorum Hesabıma kısıtlama geldi müşteri hizmetleri yok konuşacak kimse yok numara yok revir die bir coin aldım 1150 euro ya düştü 900 euro ya alıp sattılar şuan kaldı 900 Euro kaldıraç da param gitti ekleme yapamadım die her gün mesaj çekiyorum cevap yok siz dolandırıcı mısınız paramı sizden çekip sizden kurtulmak istiyorum

Finger weg von Kraken, wenn euch die Sicherheit eures Kapitals wichtig ist! Mein Fall (April 2026): Ich habe dreimal denselben Betrag eingezahlt. Ergebnis? Das System hat mich sofort gesperrt. Anstatt das Problem wie versprochen nach 72 Stunden zu lösen, wurde mein Konto am 15.04. komplett gekündigt – ohne Angabe von Gründen und ohne persönlichen Kontakt. Das Risiko bei Kraken: • Aggressive Algorithmen: Normale Transaktionen führen zur Kontokündigung. • Kein Support: Tickets werden tagelang ignoriert, während das Geld blockiert ist. • Willkür: Man wird als Kunde wie ein Betrüger behandelt, ohne dass ein Verstoß gegen die AGB vorliegt. Ich muss nun meine Gelder manuell auszahlen lassen, wobei jede Transaktion einzeln geprüft wird und tagelang dauert. Erspart euch diesen Stress und geht zu Anbietern wie Bitpanda oder Coinbase, die einen funktionierenden Support haben

I can only agree on the guy previous to me. This app or whatever you want to call it is a pure scam. I ordered something with their card, the product came broken, the selling company ignored me so i opened a complaint on krak with alle the evidence. thats one thing but second thing is that the seller just took the same amount of money from my card and the app dont needed a verification for that payment. All of that happenend end of december/start of january. until now nothing, the chat always tells me they hope theres an update soon, but nothing. Its been 4 months now and krak/kraken still owes me 100+ €. it is unfortunate but that app and kraken is not safe for customers. people can just take money out of your app without you noticing and krak/kraken wont do anything about it. they will keep sending you mails that there should be an update at the end of 2039. and you cant even answer to the mails btw, you need to go to the ai chat bot again. Just save yourself from being scammed and avoid krak/kraken. I now need to report that case to the local authorities in the hope to see my money someday

STAY AWAY FROM THIS SCAM COMPANY. OPENED UP AN ACCOUNT GOT MY WAGES PAID IN AS SOON AS MY WAGE HIT THE ACCOUNT- ACCOUNT SUSPENDED FOR UP TO 90 DAYS!!!!! 90 DAYS WITHOUT MY WAGE. ABSOLUTLEY CRIMINAL . AI BOT WONT PUT ME THROUGH TO CUSTOMER SUPPORT SO ALL I CAN DO IS WAIT. STAY AWAY

Krak blocked my card and money without any explaination, I reached in Instagram and email and I dont have any solution to access my money being it a basic service I need to pay my bills. Dont put you money on this "bank". The support dont work, its just crap.